Buffered VPN is a solid VPN provider that offers some intriguing features. We liked its outstanding customer support, even though it doesn’t have live chat support. It has a highly comprehensive customer support service, with its knowledge base consisting of thorough and useful content. We also liked Buffered VPN’s protection policies, with the no-logging policy being particularly impressive.
Buffered VPN, however, doesn’t have a large server network. The lack of a large VPN server network consequently leads to slower and burdened VPN connections. The prices are also a little above the industry average.
Considering the services Buffered VPN offers, we believe you could find better VPN providers for more affordable prices. Take a look at our reviews of the top VPNs for a broad range of choices.
Features
Buffered VPN is a simple VPN provider that offers basic and some advanced features. On its website, Buffered VPN has listed the following as its most noteworthy features:
- AES 256-bit encryption
- No-logging policy
- Unlimited bandwidth
- Kill switch
- Ultra-fast servers
- Torrent-friendly
- Up to five simultaneous connections
- 30-day money-back guarantee
- A user-friendly, intuitive VPN client
- Compatible with Windows, Linux, Mac, iOS, Android, and routers
Some of these features are the most basic ones that should be offered by every VPN provider. The kill switch feature is particularly valuable as this is essential as a kill switch will immediately stop your online activity if the VPN client suddenly stops working. This integrally-built feature will be highly appreciated by those who know what to look for in a VPN provider.
With a strong encryption method, unlimited bandwidth, kill switch, and a no-logging policy, we definitely like the features that Buffered VPN offers.
Countries & servers
Buffered VPN has a mediocre server network at the moment, consisting only of 37 servers across 35 countries. This kind of server network does not have the potential to sustain fast and uninterrupted VPN connections. Buffered VPN does cover some of the most popular countries, as seen in the map below:
The physical distance between your device and the VPN server can largely impact the stability of the VPN connection. That’s why it’s recommended to connect to a VPN server that is closest to your physical location. With only 37 servers spanning across 35 countries, we just don’t see how Buffered VPN could provide a fast, stable, and uninterrupted VPN connection.
If geo-unblocking is why you’re seeking a VPN provider in the first place, you should take a look at our list of top VPN providers specializing in geo-unblocking.
Speed & reliability
Buffered VPN states that it doesn’t limit bandwidth and that it offers ultra-high speeds. These are the prerequisites necessary to establish fast and stable VPN connections. Buffered VPN also states on several occasions that its VPN client won’t throttle your VPN connection. The VPN servers are said to be specifically built to provide optimum speeds.
Buffered VPN warns its clients though about other external factors that may impact the speed of their Internet connection.
Buffered VPN claims to have world-class VPN servers that offer ultra-fast speeds. We have to mention once again that the speed of your Internet connection is directly dependent on the physical distance between your device and the VPN server. That’s why Buffered VPN’s small server network raises doubts about the reliability of its VPN connection.
Pricing & payments
Buffered VPN offers three different pricing plans. Each plan offers the same features but with different lengths of subscription time. Users get to choose between a monthly plan, a yearly plan, and a two-year plan, as shown below:
Buffered VPN’s two-year plan offers the biggest savings, allowing you to save up to 68%. All of their prices are slightly above the industry average, but not outrageously so.
Each plan comes with a 30-day money-back guarantee, and all of them include 24/7 customer support, high-speed, and unlimited bandwidth. Buffered VPN accepts payments through PayPal, credit cards, and Bitcoin.
Support
Buffered VPN offers impressive customer support. The knowledge base consists of a wide range of useful content divided into multiple categories. Here are the customer support channels of Buffered VPN:
- FAQ
- Troubleshooting
- Setup tutorials
- Blog
- Internet glossary
- Knowledge base
Buffered VPN offers really comprehensive customer support. We went through the FAQ section, and it is ridiculously expansive, with a wide range of answers to some of the most frequently asked questions.
Buffered VPN doesn’t have live chat support though, and it seems like this is the only thing missing from its otherwise excellent customer support.
Policies & logging
Let’s see how Buffered VPN’s customer protection policies work to protect you:
- Privacy policy: Buffered VPN requires minimum information to get you started—phone number, email address, name, and real-life address. The company will not share your data with advertisers or other third parties. It stores your data as long as you keep working with them, then delete it afterwards. It also uses cookies to improve the functionality of its website. Buffered VPN claims to share your data with third parties only in these scenarios:
- Refund policy: If you’re not happy with Buffered VPN’s services, you can apply for the 30-day money-back guarantee, no questions asked. All you need to do is submit the request within the first 30 days after purchasing the VPN services. The refund policy, however, differs for iOS and Android users:
- No-logging policy: Buffered VPN claims not to log your online activity. It guarantees that your Internet privacy is always a priority and that you will be able to enjoy full anonymity while you’re using its VPN services.
Buffered VPN offers solid customer protection policies. We pretty much liked everything about these policies, except for the privacy policy and their asking for your personal address. The company claims that there is a chance that your personal data will be disclosed with third parties, and we’re never onboard with that idea. Asking for your personal address seems entirely unnecessary to us.
Expert recommendation
Buffered VPN is a solid VPN provider. It offers industry-standard features, with the kill switch feature being the most impressive. Despite lacking a live chat feature, Buffered VPN’s customer support is exceptional. The knowledge base is massive; you will surely find the answers to whatever you’re for searching there. Its protection policies are great, with particular emphasis placed on its no-logging policy.
We’re a little bit skeptical, however, about the speed of Buffered VPN’s connection as it doesn’t have many servers to choose from, and this can impact ping rates and severely limit load balancing. This is probably the only reason why Buffered VPN can’t be ranked as a top VPN provider. Our Buffered VPN review by stating that Buffered VPN is an average VPN provider.
Considering that the prices are a little steep, we think you could do better with another VPN provider and make your money’s worth. Check out our reviews of top VPN providers on our website.
