bVPN started in 2014 and is a Netherland-based VPN provider trying to establish itself as one of the best VPNs in the industry. bVPN’s main traits are its quality feature set, excellent customer support, and strong protection policies.
There are also some downsides to using bVPN as your VPN provider. Its server network is small, with only 32 VPN servers in 15 countries. It also has a short seven-day refund policy. The prices are a bit above the industry average, with the monthly package coming in at $9.99 per month.
Even though we liked bVPN, we still think it’s not top-quality material. We have reviewed higher-quality VPNs, and think you should check them out.
bVPN has good features. Some of its most prominent features include:
We contacted live chat support and asked if there are other offered features. They said that bVPN has:
If what they say is true, then bVPN offers one heck of a feature set.
bVPN has a small server network. Its VPN servers are located in the following countries:
The company has a total of 32 VPN servers in 15 countries. Given that its network is not that big, we can’t recommend bVPN for geo-unblocking.
One of the biggest reasons people use VPNs today is to access geo-restricted content. If you want to watch fast streams and indulge in online gaming, we recommend that you choose a VPN provider with a bigger network.
Another major factor that decides the quality of a VPN provider is the connection speed. We asked bVPN’s live chat support about this, and once again, we were provided a thorough answer:
According to customer support, bVPN can provide fast browsing, downloading, and uploading speeds. While bVPN stated that it provides unlimited speed and bandwidth, we don’t exactly know the status of its connection speed, considering that it has a small network.
Determing reliability is also an issue. Some information on server uptime would be appreciated.
bVPN offers three different pricing plans. Users can choose among monthly, six-month, and yearly VPN subscription options. The yearly plan is the most cost-efficient, with a 20% discount. You can purchase the yearly plan for a monthly rate of $7.50.
These prices are not that high, but they’re also not cheap. The company does offer some great features, but their small server network doesn’t justify these prices when you can get similar features and a much larger network with IPVanish VPN.The company has a no-questions-asked seven-day refund policy.
bVPN accepts payments via credit cards, PayPal, Bitcoin, WebMoney, Alipay, and Ukash.
bVPN has great customer support. Throughout the entire time that we were reviewing this VPN provider, we were accompanied by the live chat team. The company also has other helpful customer support sections:
We particularly liked live chat support because they provided us with thorough and informative feedback regarding our inquiries. The friendly live chat support is available 24/7, and you can also reach phone and email support channels if you have complex issues that you need to address.
All in all, we were satisfied with bVPN’s customer support and how we were treated. Remember that quality customer support is a trait only the best VPN providers have.
bVPN has the following customer protection policies:
These customer protection policies are okay, but we think the refund policy could use some improvement. Seven days can be short for users to completely test the functionality of a VPN client.
We end this bVPN review on a positive note by saying bVPN is a solid VPN provider. It offers great VPN features in a seemingly complete VPN package. You will be protected with a strong encryption method, kill switch, leak protection, and no-logging policy. Those are more than enough to reassure any VPN user.
We also liked bVPN’s customer support. The live chat support did a great job catering to our needs by promptly providing thorough and informative answers. The company also has solid privacy and no-logging policy, though the seven-day refund policy should be improved. We also think the prices are a little above the industry average. Considering that bVPN has a small server network, you’d be better off choosing another one of the larger VPN providers that we have reviewed.
Our ratings for bvpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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