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EarthVPN Review

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Based and operating in Cyprus, EarthVPN is a VPN provider that offers some really interesting features. Founded in 2012, this VPN provider has come a long way since its inception.

Some of its main traits are good features, a solid server network, and affordable prices. Their services are available at a monthly rate of $3.99. What we liked most about this provider is the fact that they support P2P, and have DNS leak protection. These features are slowly becoming a rarity in the VPN industry.

There are some downsides to using EarthVPN that you should be aware of. Namely, their customer support is not the best. They don’t have live chat support, and upon trying their email support, we received an automatic response leading us to their FAQ section. That’s bad. They also have a very short, seven-day money-back guarantee.

Even though EarthVPN comes off as a strong and reliable VPN provider, we wouldn’t classify them as top-notch just yet. There are a lot of proven and trustworthy VPN providers out there, and if you are not the kind of person to take risks, we recommend that you check out the very best of the VPN industry by reading our thorough reviews.

Features

EarthVPN offers the complete VPN package. They have a wide range of useful features, including:

  • Unlimited bandwidth
  • PPTP, L2TP, SSTP, and OpenVPN protocols
  • Torrent support
  • AES 256-bit
  • Unlimited transfer data
  • No-logging policy
  • Compatible with Windows, MacOS, and Linux
  • DNS leak protection

These are all great features that cover the very basics of what it means to provide VPN protection.

Countries & servers

EarthVPN has a medium server network. They have a total of 432 VPN servers based in 160 locations across 54 countries.

While this is not the biggest server network we’ve seen, it certainly is big enough to be considered ideal for geo-unblocking. EarthVPN has VPN servers in some very popular countries, including:

  • The US
  • The UK
  • Germany
  • France
  • Italy
  • Canada
  • The Netherlands
  • Australia
  • Sweden
  • Spain

Most of their 432 servers are located in the US, where they have over 60 VPN servers. If you want to use your VPN for streaming or gaming, the number of servers directly impacts the speed and stability of your VPN connection. That’s why having a lot of servers in specific countries aids in evenly distributing the traffic between multiple servers, thus freeing bandwidth.

While EarthVPN has a lot of servers in some countries, in others it has only one or two servers, which means that they are not always ideally suited for geo-unblocking.

Speed & reliability

According to its website, EarthVPN doesn’t impose any bandwidth or speed limitations. EarthVPN allows its users to enjoy unlimited network transfer speeds of up to 1 Gbps on all their servers.

Although this is not bad for a VPN provider, we wanted to know how they performed under pressure when their servers are overcrowded, and also learn more about their overall server capacity, so we did a little more research and found this on their website.

Basically, your speed may also suffer depending on the distance between your device and their VPN servers. They didn’t give any specific data regarding the stability of their VPN speed connection. However, they do allow the option to test the speed of each of their VPN servers, which is a pretty good feature.

Pricing & payments

EarthVPN offers two pricing plans – a monthly and an annual VPN solution. With both pricing plans, you will get the same features.

Their monthly package is very affordable compared to the industry average, coming at a price of $3.99 per month. Their pricing plans are protected with an unconditional seven-day refund guarantee.

EarthVPN accepts multiple payment methods, including all the major credit cards, PayPal, Bitcoin, WebMoney, CashU, Ukash, and Paysafecard.

Support

When it comes to the customer support that EarthVPN offers, we weren’t actually satisfied with how their customer support treated us. We wrote an email to their support team since they don’t have live chat, and instead of responding to our inquiry with authentic feedback, they just copied and pasted the answer from their FAQ.

Furthermore, EarthVPN offers the following customer support on their website:

  • FAQ
  • Setup guides
  • Contact us

As you can see, EarthVPN doesn’t have broad customer support. One of the biggest indicators of the quality of VPN providers is their customer support. EarthVPN doesn’t offer responsive and friendly customer support, and they don’t have live chat.

Still, their content sections and FAQ are decent, so we’ll say that their customer support is more or less average.

Policies & logging

EarthVPN offers the following customer protection policies:

  • Privacy Policy: EarthVPN collects personal data like your name, email address, username, password, and IP address. They will use this information only to provide you with their services, and they say that they will never sell or trade your personal data with third parties.
  • Refund Policy: EarthVPN provides a no-questions-asked seven-day money-back guarantee.
  • No-logging Policy: EarthVPN states that it doesn’t keep logs of your online activity while you’re using their VPN services.

These protection policies are pretty much standard. However, we do not like the fact that their refund policy is so short.

Expert recommendation

Overall, EarthVPN mainly left a positive impression on us, but we can’t say that they fall into the rank of best VPNs in the industry. There were some positives, but there were also some negatives about EarthVPN. For instance, we liked the fact that they offer a comprehensive feature set. Their server network is also impressive, and they offer solid VPN connection speeds. We were disappointed with the relatively poor customer service.

Nonetheless, they offer pretty cheap VPN packages, so choosing EarthVPN as your primary VPN provider might not be a bad idea after all. Still, if you do choose them, keep in mind that they have an extremely short, seven-day money-back guarantee.

If, on the other hand, you don’t want to take the risk and are looking for an already proven VPN provider, check out some the best VPNs we have reviewed on our website.

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How Do We Rate VPNs?

Our ratings for earthvpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.

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