FrootVPN is a VPN service started and ran with this goal in mind: “To make people secure and anonymous online.” This is what is written on FrootVPN’s homepage, but is it true? With over 300,000 users enjoying FrootVPN’s services, we think that it is indeed real.
Founded by Frootynet AB in 2014 in Sweden, and currently based in the Seychelles, FrootVPN is on the rise to become one of the industry-leading VPN providers. From what we were able to see while writing this FrootVPN review, this is a solid VPN provider that offers attractive, high-quality features, the live chat support is responsive and quick, and it also has strong customer protection policies.
FrootVPN’s server network though is average at best. With their pricing structure, which is affordable, they just need to tweak a few weaknesses to find themselves on the best cheap VPN providers list we built.
We often point out that one of the first signs of quality is found in the provider’s feature set. Certain fundamental features are deemed necessary. These features represent the structure which every top VPN provider should be based on.
FrootVPN offers the following features:
FrootVPN includes all the necessary features one should be looking for in a top VPN provider. It has a strong encryption method. It offers unlimited bandwidth, no-logging policy, kill switch, and torrenting support. All of these features together may soon see them on our list of the best torrent VPNs.
FrootVPN currently has over 150 VPN servers in 32 different countries around the world. That number is relatively small compared to the top VPNs that have thousands of servers in twice as many countries. According to its website, FrootVPN is continuously adding more. FrootVPN has servers in some of the most popular countries, including:
FrootVPN’s presence is strongest in the US where it has servers in six different locations. They need to improve their presence in South America, Asia, and Africa to be taken a bit more seriously.
In terms of load time, its best server is located in Canada. FrootVPN claims that you can unblock services like Netflix, Hulu, YouTube, Spotify, Facebook, and others by using its VPN services.
All in all, this is an average server network. The uptime of FrootVPN’s servers is solid, but I wouldn’t recommend the provider if geo-unblocking content restrictions is what you need a VPN for.
FrootVPN offers unlimited bandwidth, but the speed of its servers can be limited. Servers are connected to multiple 10 gigabyte-per-second servers which should provide ultra high-speed connections around the globe. Since FrootVPN has a low number of servers, expect the speed of your connection to be throttled once the servers get overcrowded.
We asked the live chat support about FrootVPN’s server speed. The support agent we chatted with said that the speed of your connection will depend mostly on your network provider and that you may experience a 10-30% decrease in speed.
FrootVPN offers three pricing plans. The prices are very affordable compared to the industry average. Every plan includes all of FrootVPN’s features; the only difference is in the time you are required to commit. Users can choose the following pricing plans:
The biggest savings come with the one-year plan where you can save up to 40%. FrootVPN accepts payments made via PayPal, cryptocurrencies, all major credit cards, Bitcoin, and Perfect Money.
Customer support is a very important element that only the best VPN providers care about. You want to choose a provider who is going to be there when you need them. Top VPN providers offer responsive feedback to your inquiries. They also offer multiple ways for you to reach them.
Here’s the kind of customer support FrootVPN offers:
We tested the live chat support, and we received a prompt response from the company’s support team. We asked several questions about the VPN’s services, and the agent responded briefly with a not very friendly attitude.
Another way to find an answer to your concerns is by checking the extensive knowledge base. In this section, the provider has stored useful content that might come in handy when you need assistance with your VPN client. All in all, this is solid customer support and is better than most of the VPN providers we have reviewed.
Another way top VPN providers protect their users is by establishing strong customer protection policies. Let’s see what kind of protection policies FrootVPN offers:
We end this FrootVPN review by stating that FrootVPN is a quality VPN provider. Excluding the relatively weak server network, there were many things to like about this provider, like its rich set of features, no-logging policy, torrenting support, kill switch, and good customer support.
It offers strong protection policies, and the live chat support was responsive (albeit a bit unfriendly). The refund policy is pretty much standard, and we particularly appreciated the no-logging policy. On top of it all, it offers some of the most affordable pricing plans you will find on the market.
All in all, we recommend FrootVPN to anyone who wants to enjoy a safe and private VPN connection. While FrootVPN stated that it supports geo-unblocking, we would recommend other VPN providers for unblocking geo-restrictions as FrootVPN doesn’t have a big enough network. You can check out other top VPN providers that we have reviewed on our website.
Our ratings for frootvpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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