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Frost VPN Review

Frost VPN is a VPN provider has offered online protection services since 2012. Since its inception, this VPN provider has worked toward improving its VPN services. Frost VPN offers basic VPN features. It has an average server network, with 139 servers in 40 countries. The prices are moderately average, with the monthly pricing plan costing $5.99 per month.

We didn’t like its customer support service, but we did like its strong privacy and no-logging policies. The short, three-day refund guarantee is a potential deal-breaker.

While Frost VPN didn’t impress us, it didn’t disappoint as well. Choosing Frost VPN won’t be that bad, though there are better choices out there. If you want to go with a reliable VPN provider, check out our reviews of the best VPNs.

Features

Frost VPN offers a basic feature package. Its most prominent features include:

  • Unlimited data transfer
  • Five devices connected simultaneously
  • OpenVPN, IPSec, and PPTP protocols
  • P2P allowed
  • Compatible with Windows, MacOS, iOS, and Android

By the looks of things, Frost VPN covers only the bare minimum of what is expected from a VPN provider. It includes some good features, but it lacks advanced features that would entice and reassure users regarding the quality of Frost VPN. While the features listed above are enough to keep you safe and anonymous online, a more advanced feature set would definitely leave a better impression.

Countries & servers

Frost VPN has 139 servers in 40 countries. This is an average VPN server network, as it can’t match the server networks of the top VPNs that have thousands of servers. If your desired locations are covered by Frost VPN’s server network, then it’ll do the job just fine.

Frost VPN Countries and Servers

Frost VPN’s presence is strongest in the US where it has 28 servers, followed by the UK with eight servers, and France and Canada with three each. While this network is not the biggest we’ve seen, it certainly isn’t the smallest.

There are other VPNs that will be more suitable for geo-unblocking purposes. If geo-unblocking is why you’re seeking a VPN in the first place, we suggest that you take a look at these top VPNs for geo-unblocking.

Speed & reliability

Frost VPN doesn’t share any detailed information on this subject. All we were able to find on its website is this:

Frost VPN Speed

This information alone is not specific enough to help us understand its average VPN speed. Frost VPN says that it offers unlimited data transfer, but it doesn’t disclose any supporting data about the nature of its VPN connection.

Pricing & payments

Frost VPN offers three pricing plans. Users can choose between monthly, three-month, and yearly VPN packages. Every pricing plan includes the same VPN features.

Frost VPN Pricing

The yearly pricing plan offers the biggest savings, allowing users to save up to 50%. The price of the monthly package is $5.99, which is affordable. Their yearly plan works out to $2.99 per month. This is comparable to CyberGhost VPN’s price, but the CyberGhost has more advanced features, and thousands more servers.

The company has a short, three-day money-back guarantee protecting its pricing plans. This is the shortest refund period we’ve seen from a VPN, and we feel that this must improve.

Frost VPN accepts payments through credit cards, debit cards, and PayPal.

Support

Quality customer support is a trait only the best VPNs possess, and Frost VPN sadly didn’t shine in this area. These are the customer support sections present on Frost VPN’s website:

  • FAQ
  • Knowledgebase
  • VPN setup guides
  • Contact Us
Frost VPN Customer Support

There is one crucial feature that’s missing from its customer support—live chat. The rest of the customer support sections are also not brilliant content-wise. Useful information is scarce, and Frost VPN has done a lazy job constructing its support sections. Overall, we’re not satisfied with this type of customer support.

Policies & logging

Another way to determine the quality of a VPN provider is by looking at its customer protection policies. Frost VPN protects its users with the following policies:

  • Privacy policy: Frost VPN collects personal data, including your name, address, email address, IP address, phone number, and payment information. The company won’t disclose your personal information with anyone unless required by state and federal laws.
  • Refund policy: Frost VPN protects its new users with a short, three-day refund guarantee. There are certain requirements that you must meet to be eligible for a full refund:
Frost VPN Refunds
  • No-logging policy: Frost VPN claims not to monitor or record your online activity while you’re using its VPN client. The company maintains a strict no-logging policy.
Frost VPN No Logging

Apart from the extremely short refund guarantee, we liked Frost VPN’s protection policies. The no-logging policy is particularly impressive.

Expert recommendation

Frost VPN is a decent VPN provider that offers basic VPN services. There was nothing particularly impressive about Frost VPN, but there was nothing too bad about it either. If you choose to go with Frost VPN, that won’t be a terrible choice, it just won’t be the best choice

It offers basic features. The server network is mainly average. The prices are average, and the yearly subscription offers substantial savings. Frost VPN offers solid customer protection policies, with the exception of the short, three-day refund policy. We didn’t like the fact that Frost VPN doesn’t share any information about the speed of its VPN connection. We also think that its customer support needs a total revamp.

Frost VPN is solid, but you’d be better off choosing a proven and reliable VPN provider. Read our reviews of the best VPNs in the industry, and find the right pick for you.

Frost VPN Review