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Hide.me VPN Review

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We believe in freedom, and freedom comes with security. These are the words that Hide.me VPN lives by. Hide.me VPN was launched in 2012 with the sole purpose of providing Internet security, and freedom with it, to its clients. Hide.me VPN was built around three vital elements: secure online service, speedy connections, and an easy-to-use VPN client. Hide.me VPN provides free plan so that every Internet user can enjoy these elements.

Hide.me VPN doesn’t keep track of your online activity, it offers some of the best features on the market, and it also has a caring and responsive customer support service. They offer cross-platform VPN access for Windows, MacOS, iOS, Android, and Windows phone. It is also the first VPN provider to offer the IKEv2 protocol in the VPN industry. They are a ok provider, and we do recommend them if they meet your needs, but we feel that there are much better choices available in our Top 10 VPN providers list.

Features

A VPN provider packed with high-quality features is always going to rank well in our book, and that’s just what Hide.me VPN is. Here are some of its most prominent VPN features that you should look forward to:

  • Multiple VPN protocols
  • IP leak protection
  • Strong AES-256 bit protection
  • Split tunneling
  • Unlimited server switching
  • Automatic kill switch
  • Strict no-logging policy
  • Apps for Windows, MacOS, iOS, Android, and Amazon Fire TV
  • Highest possible speeds
  • Mobile support
  • Offshore location
  • Geo-unblocking

These features are included in each of Hide.me VPN’s plans. The company offers exclusive discounts for its top affiliate managers which help them generate more sales and earn a bigger profit.

You should always look for a VPN provider that guarantees no leak of personal information while you’re using its services. In the first place, that’s the whole point of using a VPN, but not all VPN providers offer this feature; remember that. It’s a good thing Hide.me VPN is one of those providers.

Servers & countries

Hide.me VPN claims that it has a geographically diverse server network. While the network is not the biggest we’ve seen in a VPN provider, it certainly is respectable. Hide.me VPN has over 1,400 servers in 50 locations, spanning across six continents. Those are not numbers you should underestimate.

You can enjoy thousands of IP addresses from six continents, which include popular countries like:

  • The US
  • France
  • Spain
  • The UK
  • Brazil
  • Canada
  • Denmark
  • Austria
  • Sweden

Users can unlock media and websites by using this provider’s Offshore VPN feature. For instance, you can connect with servers from the US and UK to access English content as if you’re residing in the same country. What this means is that Hide.me VPN offers VPN solutions ideal for unblocking geo-restricted content.

Speed & reliability

According to its website, Hide.me VPN doesn’t impose any limitations on your connection speed. Hide.me VPN handpicks its servers so that users can enjoy maximum uptime. Hide.me VPN takes pride in offering gigabit speeds, allowing users to download, stream, and view the Internet at blazing-fast speeds.

There is still no conclusive evidence that proves Hide.me VPN’s connection speeds are actually fast, stable, and uninterrupted. Statements like “offering blazing-fast speeds” are too vague for us to confirm. Until more thorough tests are made, we can neither confirm nor deny such statements.

Pricing & payments

Hide.me VPN offers a standard set of pricing plans. You can either choose to use the free version, or one of the paid versions. The paid plans come with an enhanced set of features which allow you to make the most out of Hide.me VPN’s services. The pricing plans offered by Hide.me VPN differ in the following way:

  • Free: Includes two GB of data transfer, one simultaneous connection, and five worldwide locations.
  • One month: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $14.95 per month.
  • One year: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $9.99 per month.
  • Two years: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $5.41 per month.

Apart from the differences between the free and paid versions, all pricing plans offer the same features.

Hide.me VPN states that it doesn’t log your activities regardless of which pricing plan you choose. Payments can be installed via credit cards, cryptocurrencies, PayPal, and bank transfer.

Support

We never forget to mention just how important customer support is when it comes to choosing a VPN provider. That’s not by accident. Only those providers who offer valuable services care enough to provide sufficient customer support. Let’s see what kind of customer support Hide.me VPN offers:

  • Blog
  • Knowledge base
  • Community
  • FAQ
  • Support ticket
  • Live Chat
  • VPN setup guide

From what we see, we really like Hide.me VPN’s customer support. The content section is filled with useful guides, articles, short answers, and setup instructions. We also tested the live chat support, and the response we received was friendly, fast, and informative. You can also send an email to pr@hide.me if you want to access the company’s email support, which is available 24/7.

We suggest that you reach out to the live chat support for your basic concerns, and use the email support if you need a more insightful answer. Either way, we were pleased with the customer support offered by Hide.me VPN.

Policies & logging

Hide.me VPN has excellent customer support, but what about customer protection policies? It’s crucial for a VPN provider to secure its clients by establishing strong policies. Here are the customer protection policies present on Hide.me VPN’s website:

  • Privacy policy: To maximize your privacy, Hide.me VPN collects only your email address. The company stores your email address in an encrypted form on an encrypted server. It doesn’t store your name, IP address, physical address, or other personal information. Hide.me VPN also uses cookies to enable certain functions of its services.
  • No logging policy: According to its website, Hide.me VPN doesn’t keep any logs of your VPN sessions, browsing behavior, visited websites, or any activity related to your VPN connection. Hide.me VPN never stores any VPN connection logs.
  • Refund policy: If you’re not completely satisfied with Hide.me VPN’s services, you can notify the company via email within the first 30 days of your plan that you’re canceling your account. You will then be given a full refund of the contract amount. You are also eligible to request a refund if you have not consumed a significant amount of your transfer data, haven’t claimed a refund previously, and have not violated the terms of service.

According to Hide.me VPN’s website, it may take you up to 10 days after the cancelation to get your refund, depending on the payment method you used. Overall, these protection policies are fine as they’re pretty much standard.

Expert recommendation

There were a lot of positives about Hide.me VPN that really made us like this VPN provider. It really doesn’t come as much of a surprise that Hide.me VPN has 4.5 million users. The features are commendable, as well as the company’s extensive customer support and free VPN plan. It doesn’t have the biggest server network, but with over 1400 servers in 50 countries, it’s ideally suited for geo-unblocking. We also liked the fact that its live chat support was friendly and responded almost immediately.

On the other hand, we think that Hide.me VPN could do a better job at describing the actual speed and reliability of its VPN connection. That may be the only thing that we would like to improve about this provider. Other than that, Hide.me VPN offers the complete package. The prices are affordable, with the long-term plans offering the biggest savings. We like them, but we also know that there are better providers on our Top 5 Best VPN Providers list.

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How Do We Rate VPNs?

Our ratings for hide me vpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.

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