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PandaPow VPN Review

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Based in Hong Kong, PandaPow VPN is a VPN provider that offers some interesting features. Created in 2010, PandaPow has certainly grown in terms of VPN quality since its humble inception.

Its feature set is okay, as it offers basic features necessary to provide online protection. We weren’t exactly impressed with its server network, as it has around 120 servers in 16 countries. It has solid customer support, even though live chat support was offline during this PandaPow VPN review. The company also has strong protection policies, with its no-logging policy being particularly impressive. The refund policy, however, is only seven days long.

We have a neutral impression of PandaPow VPN. If you’re interested in getting a better VPN provider, we advise that you take a look at our reviews of the top VPNs in the industry.

Features

PandaPow VPN offers a wide range of useful features. Its strongest features include:

  • Unlimited speed, bandwidth, and server switching
  • Strong encryption
  • Three simultaneous connections
  • No-logging policy
  • Instant activation
PandaPow VPN Features

These features are included in all the VPN plans offered by PandaPow VPN. While these are strong features, they are pretty basic, and we can only rank this feature set as average.

Their weakness is that they have no advanced features like leak protection, kill switch, and P2P support. Even with these features, PandaPow VPN still can provide the necessary online protection for you to be able to browse the Internet with peace of mind, but choose one of these VPNs if you want to do any P2P.

Countries & servers

PandaPow VPN has 120+ servers in 16 countries. It claims it’s continuously growing and that it has optimized all its servers for high speeds.

PandaPow VPN Servers

This server network shouldn’t be undermined, but a bigger server network would have been better. It is a well-known fact that speed and connection stability are highly dependent on the distance between the server and the connected device. That’s why top VPN providers have thousands of servers placed at strategic locations.

Small VPN networks also tend to be overcrowded, which additionally impacts the flow of the VPN connection. All of these grounds prevent us from labeling PandaPow VPN as being anywhere near ideal. Especially considering that Private Internet Access, consistently ranking near the bottom of our top 5 VPNs, has well over 3000 servers.

Speed & reliability

In the previous section, we mentioned that the size of the network directly impacts the quality of the VPN connection. That is true, but there are also other factors that affect the speed and reliability of a VPN connection.

PandaPow VPN claims to offer unlimited speed and bandwidth. On the website, we found more information which helped us learn a bit more about PandaPow’s speed and reliability:

PandaPow VPN Speed 1

Most VPNs claim that due to their strong encryption, users should expect a 20-30% drop in their connection speeds. If the statement above was true, which is it isn’t as encrypting these connections always sacrifices some speed, then PandaPow would offer fast VPN connections.

PandaPow VPN Speed 2

We tried reaching customer support to confirm these statements, but we got no answer. What we can do for now is take the PandaPow’s words with a grain of salt. Or, perhaps, many grains of salt. A whole salt shaker of salt…

Pricing & payments

PandaPow VPN offers monthly, three-month, and yearly pricing plans. All plans include the same features.

PandaPow VPN Pricing

The monthly plan comes with a $9 price; this isn’t exactly cheap when compared to other top VPN providers. The yearly pricing plan offers the biggest savings. All plans are protected by a no-questions-asked, seven-day refund policy.

PandaPow VPN accepts payments via major credit cards, PayPal, UnionPay, and Alipay.

Support

The quality of customer support reflects the level of care the VPN provider is willing to offer to its clients. PandaPow VPN offers the following customer support:

  • FAQ
  • Getting started guides
  • How-to guides
  • Troubleshooting guide
  • Blog
  • Live Chat
  • Contact Us
PandaPow VPN Customer Support

When we tried reaching live chat support, it was offline, which is a bummer. The rest of the customer support sections, however, are quite impressive in terms of content. The FAQ section is particularly helpful, as it has answers to numerous commonly-asked questions. While this is not the best kind of customer support, it isn’t too bad.

Policies & logging

PandaPow VPN protects its users with the following policies:

  • Privacy policy: PandaPow VPN claims that it requires its users to share certain personal information, like their name, email, and IP address. The company claims to never disclose your personal data with a third party except when obliged by law. It does not retain credit card or banking information.
  • Refund policy: PandaPow VPN offers a no-questions-asked, seven-day money-back guarantee. If you’re not satisfied with its services, you can request a full refund within seven days of purchasing.
PandaPow VPN Refund
  • No-logging policy: PandaPow VPN has a strict no-logging policy, meaning it won’t monitor your online activity while you’re using its VPN client.

These are all pretty standard protection policies. Apart from the short refund policy, we actually liked these customer protection policies.

Expert recommendation

PandaPow is a solid VPN provider that has its perks and downsides. This provider offers decent VPN solutions but nothing particularly special.

We liked PandaPow’s VPN features, as it provides users with the basic features necessary to protect them online. The server network is average, and the company hasn’t described the nature of its VPN connection. With the monthly pricing plan coming at $9 per month, we can’t say that it’s more affordable than the best cheap VPNs we’ve seen.

The live chat support was offline, but the company does make up for it with its solid content sections. PandaPow also has good protection policies, but the seven-day refund policy is not exactly ideal.

While PandaPow VPN is decent, for its prices, there are better and more capable VPNs out there. Check our reviews of the top VPNs, and find the right pick for you.

PandaPow VPN Review
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How Do We Rate VPNs?

Our ratings for pandapow vpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.

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