Private WiFi is a VPN provider that was founded in 2010. Its main goal is to protect users when they connect to public WiFi hotspots. The site claims to operate 38 servers located in 18 countries.
We find this provider to be average. Many of its features can already be found in more advanced providers that give better functionality for wireless connections. We did find its app easy to use and effective for managing connections.
The size of Private WiFi’s network, however, makes it less attractive for wireless network protection, especially for those who travel to different locations. We are also concerned with the large amount of collected information from users. We recommend that you check our top providers lists for better options.
As its name implies, Private WiFi’s features are geared towards protecting users when connected to public WiFi hotspots. The provider offers 128-bit encryption, which is lower than the 256-bit encryption of other providers, but better suited for wireless networks. With less processing time, 128-bit encryption doesn’t significantly slow down a wireless connection but still provides enough protection for most applications.
The service also comes with an easy-to-use app that’s available on all popular platforms.
The app is designed to detect an unsecured wireless connection. It then launches automatically to provide encryption. It also has a real-time status screen that shows your connection details.
Other features of Private WiFi include:
These features round up the protection and usability offered by this provider.
Private WiFi has 38 servers spread over 18 countries. These countries include:
This is a small network. As seen in the map below, most of the servers are located in the western hemisphere.
This makes the provider less suitable for users who travel a lot and switch connections frequently. If you need more locations and connection, a big provider like CyberGhost would be a more suitable option. This provider covers 60 different countries, giving you more reach.
When connecting to a VPN through WiFi, users would want to know right away if the service will be able to compensate for the slow connection. Private WiFi sadly does not provide any details on its site about the speed of its servers. We advise that you use the service moderately at first to get a feel of its speeds before moving to data-intensive applications.
We do like the fact that the service’s app can be configured to detect an unsecured connection automatically. This takes away the work you have to do when switching from one WiFi hotspot to another. The one thing that will affect its overall reliability is the size and distribution of its network. As there are few servers, you might find it hard to use Private WiFi in regions that are far from its servers.
Private WiFi offers three different subscription plans, with the monthly and annual plans divided into different packages based on the number of connecting devices.
The prices of these plans are fairly good when compared to other mid-range providers. The Pay-As-You-Go plan is especially handy for people who just want to use the service casually.
To order, you provide your name and email. You can pay using either credit cards or PayPal. The site provides a 10-day trial period when you sign up and has a 24-hour money-back guarantee.
You can contact Private WiFi’s customer support directly on the app through the Help tab. As alternatives, you can use the contact form on your dashboard and the general form in the Contact Us page.
The site provides a short FAQ section that covers topics like troubleshooting and technical questions. You can also download a Quick Start guide for setting up your connection.
The site does not disclose how long these pieces of information are stored. It states that it might respond to the requests of authorities for some information, which problematic since they store IP addresses. Because of these concerns, we suggest that you look for a better option in our no-logs VPN list.
This provider comes off as fairly average in our Private WiFi review. We do like the easiness of using the app, but most of its features can also be found in more advanced providers. It has a limited network, making it less suitable for travelers.
Another issue is the amount of personal information it collects from users, which can be a point of concern for many people. Because of these issues, we suggest that you check our top 10 list of VPN providers for better alternatives.
Our ratings for private wifi review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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