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ProXPN Review

ProXPN

ProXPN

Company
ProXPN
Starting Price
$6.25 / Month (Grab this Deal)
Founded
2009
Location
The Netherlands
Customer Rating
Our Rating
#11 for Android
#9 for Chrome
#1 for Free
#16 for Home
#7 for iOS
#15 for Mac
#14 for Torrenting
#15 for Windows
  • Quick Summary (TL;DR)
  • Features
  • Servers & Countries
  • Reliability & Speed test
  • Pricing & Payments
  • Support
  • Policies & Logging
  • Expert Recommendation

ProXPN In a Nutshell

ProXPN has been around since 2009. In that time, they have shown limited growth and ambition. At just 37 servers, they are dwarfed by competitors such as IPVanish and Private Internet Access. That being said, they have a good core of users, and a caring support team and ownership.

Reliability & Speed Tests

The speed we experienced was average for most VPNs we've tested. They didn't stand out amongst competitors, but weren't lagging during heavy use. You can expect speeds of approximately 85% of your maximum limit without their service on. They did have more reliability issues than most with some dropped connections.

Pricing & Payments

ProXPN has only two pricing plans. The first is free, and it is very limited to just one server which has many restrictions on it. One such restriction is that it doesn't allowing torrenting. The other price plan is $6.25 per month. This is in the high-end, just 24 cents behind industry-leading IPVanish. This makes it a tough sell as just a few more cents per month gets you the best in the business. A more competitive price point would make them an alluring boutique VPN provider.

Features

ProXPN has an average VPN client, with some useful features


  • OpenVPN and PPTP connections

  • Torrenting allowance

  • iOs and Android 4.0+ support

  • Every available port is open


One notable feature is called VPN Guard. This feature allows you to select what programs are shut down should your VPN connection drop. This can come in very handy if you're torrenting as it will protect you from leaking your IP address.

Servers & Countries

With just 37 servers in 14 countries, ProXPN is a smaller VPN provider. They do have servers in important countries, such as the UK, USA, and Canada, but may lack the true diversity that some travellers and ex-pats seek which can be fulfilled by someone like Hide My Ass.

Support

You can get support first and foremost using the support forum, which is divided into the categories of Getting Started, Accounts & Payment, and Technical Support. These are quite useful, but you can also use other forms of support:




    • Phone support: Quite useful for immediate needs, like billing.

    • Email: Great for those who need a record to refer back to.

    • Snail mail: Not sure what this would be useful for, but...

    • Twitter: For those about to tweet, ProXPB will help you.




This wide array of support options let's you get help when you need it, and the way that you want it. They were all found to be as prompt as you'd expect, with phone support being a major asset for them as many other VPN providers do not have this option.

Policies & Logging

ProXPN offers a free VPN account, as well as 30 day risk free guarantee on their VPN service. Both of these options allow new uers to test out their service to get a feel for it before spending their money. While we didn’t need to request a refund from them, other users who have requested refunds from them in the past and have had no complaints.

ProXPN keeps you anonymous and secure, but it is not clear exactly how much they log. They say that they do not log what you do online, but users have stated that they have received DMCA notices for downloading. If they weren’t logging, they couldn’t send these. According to ProXPN:

“We do not log or record activity on our network (not that we could as the connection is encrypted).”

We remain skeptical.

Technical Assessment

Expert Recommendation

ProXPN is a middle-of-the-road VPN provider with a slightly above average price. While they don't do anything poorly, there's nothing which they excel at in any particular way.

Their no-log policy is appreciated, as is their VPN Guard technology which functions much like the VPN killswitch of the top VPN providers. They are a very serviceable VPN provider, and it would not be a mistake to choose them, but there are much better options out there at this price point.

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User Reviews of ProXPN

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ProXPN
Average rating:  
 8 reviews
by Emily on ProXPN

I have used Proxpn for the last one year and my experience with them has been awesome. I get good speeds and i am able to download and access stuff i was not able to without it. Their customer support is also great. You can get through to them either via telephone,email slow mail or via twitter. I made a call and at a different time emailed them my issues and both instances i was attended to promptly.

by Gerry on ProXPN

This is a fantastic vpn service. I have used it for the last 16 months. The speeds are good and there is rarely any issues with connections. Their 30 day money back guarantee is enough reason for you to try them out if you are a doubting thomas like i was at the beginning.

by Lucy on ProXPN

This a great VPN with very fast speeds and a simple user interface. Their customer support are friendly and professional. ProXPN also offers a free VPN account, as well as 30 day risk free guarantee on their VPN service. Its worth trying since you wont lose anything incase the service doesnt meet your standards.

by Peris on ProXPN

Really fast VPN. Its simple to use and works great for my family. The kids love it. My experience with their customer support has been wonderful. Their support team is fast and keen on assisting their clients.

by Gabriel on ProXPN

They have a great feature called guard VPN which i find very useful especially since i download a lot of stuff using torrents. Without it, it would be very easy for my IP address to leak. Their speeds are pretty good as well, as my downloads run smoothly.

by Maria on ProXPN

I have used this VPN for the last 22 months and their services have been great. Any time i have had any issues their customer support has been quick to respond and the matter dealt with promptly.

by MIKE on ProXPN

THE BEST VPN EVER!! ITS SUPER SIMPLE AND ALWAYS WORKS. HAVE NOT RUN INTO ANY PROBLEM! 5 STARS!!

by Anonymous on ProXPN

Highly recommended! works well with torrents and streaming. No lag in download speed or connecting to peers. You can even take advantage of it by connecting to a server in areas with more peers than your own for even faster P2P speeds. The always on feature is also a MUST. good investment.

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