ProXPN Review

2.5
Rated 2.5 out of 5
2.5 out of 5 stars (based on 171 reviews)

ProXPN is a middle-of-the-road VPN provider with a slightly above average price. While they don’t do anything poorly, there’s nothing which they excel at in any particular way.

ProXPN Review Summary

ProXPN has been around since 2009. In that time, they have shown limited growth and ambition. At just 37 servers, they are dwarfed by competitors such as IPVanish and Private Internet Access. That being said, they have a good core of users, and a caring support team and ownership.

ProXPN VPN Features

ProXPN has an average VPN client, with some useful features

  • OpenVPN and PPTP connections
  • Torrenting allowance
  • iOs and Android 4.0+ support
  • Every available port is open

One notable feature is called VPN Guard. This feature allows you to select what programs are shut down should your VPN connection drop. This can come in very handy if you’re torrenting as it will protect you from leaking your IP address.

ProXPN SERVERS & COUNTRIES

With just 37 servers in 14 countries, ProXPN is a smaller VPN provider. They do have servers in important countries, such as the UK, USA, and Canada, but may lack the true diversity that some travellers and ex-pats seek which can be fulfilled by someone like Hide My Ass.

Reliability & Speed Tests

The speed we experienced was average for most VPNs we’ve tested. They didn’t stand out amongst competitors, but weren’t lagging during heavy use. You can expect speeds of approximately 85% of your maximum limit without their service on. They did have more reliability issues than most with some dropped connections.

Pricing and Payments

ProXPN has only two pricing plans. The first is free, and it is very limited to just one server which has many restrictions on it. One such restriction is that it doesn’t allowing torrenting. The other price plan is $6.25 per month. This is in the high-end, just 24 cents behind industry-leading IPVanish. This makes it a tough sell as just a few more cents per month gets you the best in the business. A more competitive price point would make them an alluring boutique VPN provider.

Support

You can get support first and foremost using the support forum, which is divided into the categories of Getting Started, Accounts & Payment, and Technical Support. These are quite useful, but you can also use other forms of support:

  • Phone support: Quite useful for immediate needs, like billing.
  • Email: Great for those who need a record to refer back to.
  • Snail mail: Not sure what this would be useful for, but…
  • Twitter: For those about to tweet, ProXPB will help you.

This wide array of support options let’s you get help when you need it, and the way that you want it. They were all found to be as prompt as you’d expect, with phone support being a major asset for them as many other VPN providers do not have this option.

POLICIES & LOGGING

ProXPN offers a free VPN account, as well as 30 day risk free guarantee on their VPN service. Both of these options allow new uers to test out their service to get a feel for it before spending their money. While we didn’t need to request a refund from them, other users who have requested refunds from them in the past and have had no complaints.

ProXPN keeps you anonymous and secure, but it is not clear exactly how much they log. They say that they do not log what you do online, but users have stated that they have received DMCA notices for downloading. If they weren’t logging, they couldn’t send these. According to ProXPN:

“We do not log or record activity on our network (not that we could as the connection is encrypted).”


We remain skeptical.

Expert Recommendation

ProXPN is a middle-of-the-road VPN provider with a slightly above average price. While they don’t do anything poorly, there’s nothing which they excel at in any particular way.

Their no-log policy is appreciated, as is their VPN Guard technology which functions much like the VPN killswitch of the top VPN providers. They are a very serviceable VPN provider, and it would not be a mistake to choose them, but there are much better options out there at this price point.

ProXPN User Reviews

2.5
Rated 2.5 out of 5
2.5 out of 5 stars (based on 171 reviews)
Excellent26%
Very good9%
Average5%
Poor10%
Terrible50%

N/A

Rated 1 out of 5
June 23, 2021

Its not working , they closed their service without any notification.

matt truders

N/A

Rated 1 out of 5
June 20, 2021

So has not seen updated in 4 years and no longer connects. Guess it’s time for a new VPN.

bil Jeschke

N/A

Rated 1 out of 5
May 20, 2021

Not working. Cant get to login screen

Jeff Tan

N/A

Rated 1 out of 5
February 28, 2021

Does not work anymore

Ray W

N/A

Rated 1 out of 5
February 28, 2021

App doesn’t load. Apparently dead

Thomas

N/A

Rated 1 out of 5
February 15, 2021

Cannot review negatively enough, they took a payment 6 weeks after I cancelled. Contacted them and was promised a refund, then alas, no refund appeared and multiple ignored emails. Do not touch. Nord is infinitely better

David Fergusson

N/A

Rated 1 out of 5
February 7, 2021

Wont connect

Chris Mallam

N/A

Rated 1 out of 5
January 7, 2021

Down to negative 5 * – in some way they charge for the cancelled subscription 🙁 Avoid! I filled an objection with the App store. Previous: Since some time, only very few country exit points work. Surprisingly, also sending a message to support crashes the app 🙁 I had been a happy premium custome…

Karsten Speckmann

N/A

Rated 1 out of 5
November 29, 2020

Service is obviously shut down. Paid subscribers were never informed. The service just stopped working one day. Looks like they closed up shop and didn’t bother to tell anyone.

Thomas Marquis

N/A

Rated 1 out of 5
November 20, 2020

Never works and I can’t figure out how to cancel it.

Weldon Worth

N/A

Rated 1 out of 5
November 13, 2020

They took my money for a lifetime subscription then ghosted. Doesn’t work anymore.

Mike Porter

N/A

Rated 1 out of 5
November 1, 2020

Can’t connect to any server

Петър Петров

N/A

Rated 1 out of 5
October 28, 2020

Never works anymore, just says certificate failed in log. Shame…. Ian what is going on?

A.R. F.

N/A

Rated 1 out of 5
October 27, 2020

I paid for premium membership but its not working at all, this is a scam

Devon Catero

N/A

Rated 1 out of 5
October 22, 2020

It’s dead. No longer usable. My lifetime premium account will no longer connect on my android phone.

C Papillon

N/A

Rated 1 out of 5
September 28, 2020

Will not connect to any server. Is proXPN still in business?

Andrew A.

N/A

Rated 1 out of 5
September 17, 2020

Not working at all, do not make the mistake to pay for a subscription

spiros

N/A

Rated 1 out of 5
September 16, 2020

Edit: had to edit my review since it seems the app and service is a bust. It’s not working on my phone nor does it work on my PC 🙁 Old review was 5 stars: Cheers, thank you – a very good service and a simple working app.

Danijel Milcic

N/A

Rated 1 out of 5
September 11, 2020

Stopped working… paid for lifetime use.

Jim VanSant

N/A

Rated 1 out of 5
August 18, 2020

App hasn’t been updated for years and now it’s completely useless… No connection can be established anymore… Premium user for years

Dragos Medinschi

N/A

Rated 1 out of 5
August 16, 2020

Proxpn is apparently dead, cancel your PayPal directly, I cancelled via the account website and they still billed me. Decent company have become scammers sadly.

Orbith

N/A

Rated 1 out of 5
August 8, 2020

The cheapest/fastest VPN that I’ve seen and used. EDIT: Changed the score from 5 to 1 star because it isn’t connecting anymore.

Timothy Bruno

N/A

Rated 1 out of 5
August 3, 2020

Quit working on all of my devices. No support response. Don’t trust.

Jeremy

N/A

Rated 1 out of 5
July 30, 2020

They took the money and shut down. Not working on pc or Android.

Dm Baird

N/A

Rated 1 out of 5
July 30, 2020

Useless, doesn’t work on pc or tablet, don’t waste your money!

Jan Willem

N/A

Rated 1 out of 5
July 26, 2020

Never connects, outdated. I’m a premium user(lifetime license). Used to work good on PC until 2019 but now looks like company has closed

Vignesh Raja

N/A

Rated 1 out of 5
July 25, 2020

Lifetime membership and can’t use it. What’s going on? . You people still in business?

Remeli Enterprises

N/A

Rated 1 out of 5
July 24, 2020

This app is a total Scam I bought 2 accounts for me and my husband last year when it was ok to use, and now they don’t even work at all, what a joke

Asheley Rebelde

N/A

Rated 1 out of 5
July 23, 2020

VPN on my Android phone had not been able to connect for months. I’ve been a premium lifetime customer for several years. It still works on my PC so I was hoping that the problem on my phone was either specific to me or a temporary issue. After reading all the recent reviews, I have no hope that the…

Richard Newmark

N/A

Rated 1 out of 5
July 18, 2020

The VPN connection itself is usually ok (awful download speeds at times – very inconsistent) – that’s more about the company than the app. The app is great, when it works. When it doesn’t they ask you to use another method / approach. It’s irritating that multiple times a year I can’t use their own …

Yasumy V

N/A

Rated 1 out of 5
July 14, 2020

proXPN is dead. Most of certificates are already expired, others cannot pass verification stage… Having livetime subscription I am not able to connect already for few months to any of servers

Nick Silin

N/A

Rated 1 out of 5
July 13, 2020

Paid for premium, no connection to any servers. Useless

A C

N/A

Rated 1 out of 5
July 7, 2020

Lifetime subscription as well. Suddenly stopped working across different devices. Nothing helps. Lifetime ended at about couple years 🙁 … No free rides

iAE C

N/A

Rated 1 out of 5
July 3, 2020

Seeing these comments it seems the Android version has been abandoned. I installed the app again to see if there’s any changes. For those who wonder they used to charge $2.99 a month I think like 8 locations only and $29.99 a year. 3 devices.

li le

N/A

Rated 1 out of 5
July 1, 2020

Hasn’t worked for several weeks now. Can’t even login to my account.

Shoan Motwani

N/A

Rated 1 out of 5
June 19, 2020

Can’t be used on my Samsung S20 anymore, please fix

Jovian Suntoro

N/A

Rated 1 out of 5
June 13, 2020

Never really worked reliably on Android. And now the company appears to have ceased most operations. No replies from support, few nodes available. I have moved on to NordVPN.

Brian Biggs

N/A

Rated 1 out of 5
May 23, 2020

No longer works.

Ronald Harvey

N/A

Rated 1 out of 5
April 28, 2020

Not only is it awful as a VPN. They literally charged me 4 times a year – duplicate yearly fees. It’s insane. They said they would cancel future charges and give me a permanent account in early January. They did neither. I filed a dispute with PayPal to get my money back. They screwed with the wrong…

Erik vonBartheld

N/A

Rated 1 out of 5
April 16, 2020

Stole $100 from me. Don’t trust these people.

TheMcTwist

N/A

Rated 5 out of 5
April 9, 2020

Bought the premium lifetime service awhile back while on sale. Haven’t used it in a long time but just thought I would try it out again and it works well. The connection to Chicago,USA server doesn’t seem to work anymore, which I remember using before. But I just picked a different and it connected

Cameron Mulcahy

N/A

Rated 1 out of 5
April 4, 2020

This has stop working on Android completely

lewis abe

N/A

Rated 1 out of 5
February 14, 2020

Hasn’t worked at all. Thankfully still bearable on pc. Don’t bother with this app

Matt Tay

N/A

Rated 1 out of 5
January 16, 2020

Just says “unable to check account type. Please check Internet connection”

Mohammad Ali

N/A

Rated 1 out of 5
November 21, 2019

It just crashes on a OnePlus 6T

Robert Wicks

N/A

Rated 1 out of 5
November 16, 2019

What sort of nonsense vpn is this. We are entering 2020 soon and it was last updated in 2017. It should be kicked out from playstore scam vpn. U pay,but service dont work,all servers have been blacklisted. Very useless vpn.

50 bricks

N/A

Rated 2 out of 5
November 15, 2019

60% success rate for connecting. Also doesn’t reconnect after moving between wifi networks which is very annoying. I’ll probably be cancelling my subscription at the end of this cycle and looking elsewhere. It’s also disheartening that the logs installed in the app clearly state that the VPN is vuln…

Brad Johnson

N/A

Rated 1 out of 5
October 14, 2019

App used to work but hasn’t worked for a while now. It won’t connect to any locations.

John Broughton

N/A

Rated 4 out of 5
October 3, 2019

I hope more servers in Europe, specially in Spain. We still have no servers in Spain

Javier Barragán

N/A

Rated 1 out of 5
October 1, 2019

Please refund my money back to my play store. I paid for one month subscription and yet I have not been able to use it. Please I need a refund. I won’t stop disturbing until you refund me my 3.43 dollar.

Dickson Ted

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