Safer Web is a VPN provider that has been around since 2016. It claims to offer a one-click privacy solution and fast connection speeds. The company runs a small network of only 33 servers. While they do support many devices and have good features, his is sadly negated by the fact that the site does store the personal information of its users.
We found out during our Safer Web review that the company is closing down its business. Its site is now only usable by current account holders, and it does not accept new registrations anymore. Because of this, and regardless of our overall assessment of the site, we recommend that you instead look for alternatives in our top 10 VPN list right now.
Safer Web says that you can use its services to access TV and movie streaming sites, as well as social media sites. You don’t even need to set up anything, and you can use the VPN service right after signing up.
Another notable feature of this provider is the VPN app you use to manage your connections. The app is designed to be easy to run, with a Quick Connect button featured on the home screen for convenience. It is available for most popular platforms, as well as specialized ones like:
Aside from these features, Safer Web offers what it calls “supercharged servers.” These are dedicated servers where the number of users is limited. The site says that this gives users greater bandwidth, resulting in increased speed and performance. The servers are intended for use in heavy traffic applications like torrenting and video streaming.
Safer VPN has a small network, covering only 27 countries. It also maintains just around 33 servers, which is a far cry from the thousands run by more popular providers with larger VPN networks like IPVanish.
One thing we did like about Safer Web is that it gives you the real-time traffic load for the available servers. This is helpful when determining the best server to connect to.
The list also indicates whether a given server can be used for torrenting, which is a nice bonus.
Safer Web claims to provide the fastest speeds possible for browsing the Internet. What these speeds are is a mystery since the company does not give any useful speed data on its site. This makes gauging Safer Web’s actual performance once you get it quite hard as they make no actual claims.
This lack of speed data is going to be a concern for those who are just encountering this provider for the first time. Until we get more reliable data about its speed and performance, we suggest that you instead go with the fast VPNs on our list of the best VPNs for Streaming.
Safer Web offers two different plans: Premium and Super Premium. The Premium plan is $4.95 per month and has the following features:
The Super Premium plan offers more device connections, and is priced at $5.95 per month with these features:
The signup for new users has been disabled on Safer Web’s site. In our chat with a customer support agent, we found out that the company is now out of business.
The site is currently usable only to existing members who are finishing their contracts.
Safer Web has an accessible chat panel for real-time customer support. Its agents respond suitably fast to questions and inquiries. You can also send your questions via email to email@example.com.
Aside from direct customer support channels, the site has a knowledge base section for quick references. This is divided into subsections covering specific concerns like account management and troubleshooting. The answers themselves are detailed enough for anyone to use.
What makes this situation worse is that the policy explicitly states that the company stores your information for seven years. We think that this is far too long, even with service applications in mind. The company might also share that information with other parties it works with. Because of this, we suggest that you instead opt for providers that have strong no-logs policies.
Safer Web initially came off as a fairly average VPN provider. Its support for multiple platforms and devices can make it a suitable option for casual VPN use. The company’s small network would limit that overall functionality, but it has some specialized servers that can be taken advantage of.
As we learned recently, and will say in our Safer Web review, the company is closing down, with its site only usable by existing users. We recommend that you look for alternatives. Our Top 5 list of great VPN providers will give you options that offer better features than Safer Web.
Our ratings for safer web review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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