SwitchVPN is an India VPN provider owned by CS System, Inc. The VPN itself was introduced in 2015, but CS Systems has been in operation since 2010. In those years the company has grown admirably, with 250+ servers in 40+ countries, which is a respectable number for a mid-range VPN.
As far as their VPN itself, it has been found to have no leaks, offer a variety of VPN protocols, and have clients for a wide range of devices. We also found their website to be easy to navigate, and very professional looking. Customer service was another strong suit. While we do indeed like SwitchVPN, we think that there are many better VPN providers in our top 10 list of the best VPNs.
We found SwitchVPN to have all of the standard VPN features that users look for. This includes:
They are not missing any of the standard features, and we like their offering of four different VPN protocols. The DNS technology they have developed is unique as they claim it is powerful enough to work in China. We will review this when we have a chance.
This is a solid showing of features, but they don’t do anything beyond other good providers, and they certainly don’t match a great VPN provider like IPVanish VPN.
With over 250 server in 40+ locations worldwide, we think it’s fair to say that they have an average number for a good VPN provider. Here’s a look at their servers:
This is a decent number of countries, though many have more, and they have multiple servers in many countries to keep things reliable. If they could expand their total server network numbers by about double they could be on our list of the best VPNs for geo-unblocking.
SwitchVPN make it very clear that they want to be seen as an ‘ultra-fast’ VPN service:
They also mention multi-gigabit servers for gaming on their features page. These are nice things to read, but absolutely every VPN makes some sort of claim like this. What we want to see are hard numbers. Quality VPNs will state which servers are capable of 1Gigabit+ speeds, not make blanket statements with no real promise.
We spoke with their live chat support and they confirmed that they do not impose any data caps or speed limits of any kind. This is encouraging as it will leave your speed up to you and your ISP, with no interference from SwitchVPN.
SwitchVPN has two different pricing plans, which includes a regular service with three device connections, and a Plus service with five device connections. That’s the only difference between the two. They come in monthly or yearly renewal fees:
All packages come with a 30-day no questions asked money-back guarantee, which is always a huge plus. They also accept payment via credit card, Bitcoin, Alipay, and PayPal.
Overall, we feel that their pricing is about average, especially considering the server network you’re getting in return. You could choose a VPN provider like Cyberghost which asks $2.50 per month on their cheapest package, with access to all 3500+ of their servers.
We were really happy with the support on offer from SwitchVPN. First, thier live chat was very responsive. We waited about 10 seconds to get a reply to our questions:
Besides live chat they have a very useful Helpdesk section with four major categories:
This is pretty decent support, with their live chat being the standout feature. They could expand their FAQ section a bit to answer more questions before they’re asked.
The SwitchVPN team have put a lot of work into the legal aspect of their service, and they have outlined the policies they’ve determined in two separate documents:
SwitchVPN had two other policies listed in their footer, DMCA and Export Control policies, but both of them went 404 when we wanted to read them.
The important point here is that they do not log your activities, but they will share your account details when required to do so by law.
There is no particular reason to dislike SwitchVPN. They’re an average provider, with average prices and a standard set of features and policies. We like their no-logging policy, and their providing of a solid kill switch feature. We would even recommend them for the number of countries which they have servers in.
Where they fall short of being a great VPN provider is their total number of servers and pricing. There’s no getting by the fact that you can get more for less, or the same price, from a number of other VPN providers we have reviewed.
Our ratings for switchvpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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