TigerVPN is based in Slovakia and was founded in 2011. If you’re wondering why TigerVPN has that name, its website says the company donates 2% of its profits to NGOs with animal-oriented causes, helps animal shelters, and funds sterilization and adoption programs. If you’re an animal lover and you want to support advocacies such as this one, then TigerVPN might pique your interest.
Beyond the good cause, will TigerVPN suit your VPN needs? It’s still a VPN provider that’s expected to deliver essential VPN services. Read our TigerVPN review, and learn about the features and other qualities about this unique VPN provider.
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Behind their cartoony mascot, we found out that TigerVPN does pack some serious features, like:
This list of features shows that TigerVPN has the essential features necessary for privacy, security, and usability, making it suitable for users wanting a basic, easy-to-use VPN.
TigerVPN has a modest network of more than 300 servers in 61 cities across 42 countries. All major continents are covered. One great thing about TigerVPN is it builds, owns, and manages its entire network.
To test TigerVPN’s connection, we downloaded the Windows app from the website. Installation is fast—download the setup file, click the file, proceed with installation, and the simple app interface will automatically open once installation is done.
Within the app, you can select a server from the list of locations (including the recommended one), tag your favorite locations, and switch servers without disconnecting. If you’re using the free version, the app will show the remaining days of the trial period.
Let’s go to the speed tests. Here’s the base speed with the VPN off.
We connected first to the recommended server. While latency went up, we’re satisfied with how the download and upload speeds remained almost unchanged.
Next, we connected to a server in the US, but we got substantial speed reductions.
Lastly, we connected to a server in the UK. In the first two times we tried to connect, we got an error. It took some time before we got a successful connection on our third attempt. We got way lower speeds as compared to those we got from the US server.
If TigerVPN’s claim of unlimited bandwidth and speed is to be believed, then TigerVPN should suit your streaming and torrenting needs without worrying about speed throttling. However, TigerVPN has been inconsistent with speeds across different server locations. While we got satisfactory results with the recommended server, if you want to choose a specific location for geo-unblocking or other purposes, be prepared to face difficulties.
One tool you may find useful for monitoring TigerVPN’s real-time performance is the system status page. You can access this tool through the app under Settings, Troubleshooting, then VPN Status, or on the website through the Status in the bottom menu. You’ll see details about service announcements, uptime history of individual servers, and their latest tweets.
TigerVPN hasn’t explicitly stated that it offers a free three-day trial, but we were able to get it after we installed the Windows app and registered with an email address. The free version comes with two simultaneous connections and works with all servers. This should be enough for anyone who wants to try TigerVPN’s full services.
Here are TigerVPN’s paid plans:
If you are looking to use a VPN for a very long time, then TigerVPN’s three-year plan offers the best deal. However, note that this plan doesn’t have the StickyPassword and Shimo VPN that are offered by the annual plan.
All three plans come with a seven-day money-back guarantee and can be paid through credit card and PayPal. BitCoin and additional payment modes are also available for the one-year and three-year plans. One last thing about pricing: the indicated price value doesn’t change even if you change the currency to USD, EUR, or GBP. So get the lowest charge by choosing the best currency rate.
TigerVPN offers various channels for customer support:
We’re glad to say that we found the support channels to be user-friendly. The live chat and guides are suitable for general questions, while the in-app ticketing system is geared for in-depth inquiries.
In terms of privacy, TigerVPN claims to have a no-logging policy. However, according to TigerVPN’s privacy policy, the company collects the following details:
While we find the data collection a bit sketchy, TigerVPN says it only collects such information to make its service better, understand future trends, and help market its products. As far as the country base is concerned, TigerVPN operates in Slovakia, a country that doesn’t have mandatory data retention laws.
TigerVPN allows torrenting, but recommends that users pick Amsterdam, Bucharest, or Montreal as location.
TigerVPN’s features are pretty basic, with no kill switch that could further boost privacy. Its network is modest. Connection speed is inconsistent among servers. At its price range, TigerVPN can’t catch up with stronger competitors. We also find the privacy policy a bit sketchy.
On the other hand, we like TigerVPN’s user-friendly app, simple installation process, customer support, system status monitoring, and the fact that TigerVPN operates its own network. There’s a free three-day trial which is enough to try the VPN’s full services. If you’re looking for a no-frills, easy-to-use, cause-oriented VPN, then TigerVPN would be a sensible choice.
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Our ratings for tigervpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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