VPN Jack is a US-based provider that has been around since 2010. It offers low-cost VPN services that don’t require you to install any software. The site even has daily plans for those who want short contracts.
As we have shown in this VPN Jack review, you are not getting much aside from low prices. This is a barebones provider that doesn’t offer any advanced features. There also a lot of limitations, including US-only servers and P2P use not being allowed.
The provider makes this worse by not giving enough information about its services. You don’t get any detail on the number of servers it has or the speeds that they can provide. This raises a lot of concern about its overall reliability. For these reasons, we suggest that you choose a more reliable provider by reading our reviews of the top VPN providers.
VPN Jack is a basic VPN provider that supports only PPTP and L2TP protocols. This is a lot more limited than what you can find in other providers. The site lets you have an unlimited number of devices using the same account, but you can run only one connection at a time.
As part of its focus on simplicity, VPN Jack does not have an app to install before you can use its service. You just need to log into your account to start using VPN Jack’s service. This means that you have very little in the way of customizing your connection.
One notable feature of VPN Jack is that you can use the free trial version as many times as you want. It does come with certain limitations:
These limitations make the option more suitable for intermittent VPN needs than for prolonged use.
VPN Jack strictly forbids the use of its service for P2P file sharing. If this is something you’re looking for, see our list of the best torrenting VPNs.
VPN Jack claims that all of its servers are located within the United States. There is no mention within its site about the specific locations of these servers. The provider also does not give any details about the number of its servers.
This lack of information will likely cause concern for users since there is no way to assess the size of VPN Jack’s network, or get a close connection if you’re outside the USA (as most of the world is). It also makes it difficult to determine whether it has suitable locations available unless you use the free trial.
VPN Jack does not provide any speed data on its site. This will be a problem who want to assess it first before signing up. Your only recourse is to use the free trial version to determine what kind of speeds to expect.
You should also note that the company has a strict “fair usage” policy, stating that the company will not generally limit your connection speed. The only case VPN Jack would do so is if you are using media streaming applications for long periods, which doesn’t make them ideal for that at all. The VPNs in our list of the Best VPNs for Streaming would be much better.
VPN Jack is unique among providers in that it offers daily plans that range from one to seven days. These provide short-term alternatives for those who don’t want to go with longer plans. VPN Jack’s full selection of plans is shown below.
All of these plans require only a one-time payment. When you pay for a plan, VPN Jack will direct you to the site of your chosen payment option instead of asking for an email. The site says this is intended to keep your transaction anonymous. You can pay either via PayPal or Bitcoin.
The only form of customer support that VPN Jack offers is email. You send your inquiries and questions to email@example.com. The site instructs that you should include your payment transaction details for your message to be processed. You can expect a response within 24 hours.
VPN Jack states that it does not keep any logs of your sessions. It adds that it does not track the sites you visit or the data you transmit through your connection. It does still track some information regarding bandwidth and duration. It states that these are only used for diagnostics and maintenance purposes.
The site states that you are not allowed to use its services for purposes like:
It states that it will immediately terminate your account if you violate these terms. This does raise a question on how the company actually detects such violations if it does not keep any user logs.
VPN Jack does not offer any refund for premium users. You do get an additional five days in your premium subscription if you request via email by using the keyword “Bonus 5” in the subject line.
VPN Jack’s biggest selling point is the low price it offers. Its largest plan, the one-year subscription, will cost you only $30. The site also offers daily plans, a great option for those who only use VPNs on a casual basis.
The pros are outweighed by the limited options that VPN Jack offers. This is worsened by the lack of information about its services, such as the number of available servers. Such an issue can make users uncertain about its overall reliability. Because of this concern, we suggest that you look for better options by checking our VPN list.
Our ratings for vpn jack review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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