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VPNSecure was founded in 2010 and is currently available on multiple platforms, including Windows, macOS, Linux, iOS, Android, and routers. Aside from its VPN (which is the focus of this review), the Australian provider also offers corporate VPNs, dedicated IP addresses, smarter DNS, and other services.
VPNSecure’s customer support is responsive and reliable. They helped us when we experienced some difficulty connecting to a VPN server. Once we got past this hurdle, we found the VPN client easy to use.
VPNSecure repeatedly claims on its website that it is a zero-log VPN company, so we looked into that policy. You can find out more about this under the Policies & Logging section. Even after all this, we do recommend VPNSecure to those who are interested in them, but acknowledge that we have reviewed better providers at the links above.
If you want to check out VPNSecure for yourself, click on the image below!
VPNSecure has basic features that are common among VPN providers, along with some unique ones. Here are the most notable features from VPNSecure:
They have a great mix of standard features, as well as a few unique ones which help establish them. Their Stealth VPN feature is particularly admirable.
VPNSecure has servers 96 server locations in 48 countries, which include the following:
Being in 48 countries is above-average for a VPN, but their very limited number of servers per country could cause lagging. There are no issues right now, but they will have to grow their server numbers quickly if they want to really compete with the biggest VPN providers in the industry.
The provider’s website has a dedicated page that lists all of their server locations, and even shows which servers are online. You can also see this information in the app.
After we installed the VPNSecure app for Windows, we couldn’t connect to any server at all—that’s already a minus point. Thankfully, the live chat support was responsive and helpful. After a few troubleshooting instructions, we were able to connect successfully to a VPN server.
Speed test results were not so compelling. Here is our Internet speed before connecting to VPNSecure:
Here is the result after connecting to VPNSecure:
We switched the cipher strength to DES-CBC, and the speed dropped to 180 Kbps! This is contrary to the provider’s claim that weakening the cipher can improve speed.
We also tested with the Stealth VPN feature turned on, and the speed also slowed down:
Needless to say, these are not the best speed test results. While the average Internet surfer will not notice the drop too much, anyone who streams or torrents regularly will.
VPNSecure is one of the most generous freemium VPN services. Its free tier includes all features and servers, and the data cap is at two GB for 30 days. The provider’s paid plans are:
These prices are slightly higher than other VPN providers in our top ten list. They’re not outrageously priced, but they are a little higher than some of the best providers, especially their long-term packages.
VPNSecure’s customer support comes in three forms:
Overall, VPNSecure’s support is really helpful. You’ll be chatting with a real person, not just a bot that will copy-paste answers based on keywords. Live chat can help with most technical problems, so there’s no need to use the contact form and wait for half an hour. The knowledgebase is also a useful resource to answer your questions before you even ask them.
The provider’s privacy policy is short, and there’s no dedicated page for it as they bury it in the company’s terms of service.
The first few sentences of VPNSecure’s privacy policy states, “It is VPNSecure Trust’s policy to respect the privacy of its members. VPNSecure Trust will not monitor you or your use of the service, including its contents unless VPNSecure Trust has reason to believe that such action is necessary to: (1) conform to legal requirements or comply with legal process.” This immediately made it clear that they are able to monitor users, but claim to not to. This is intriguing and concerning.
The policy went on to say that VPNSecure only keeps the username, encrypted password, and email addresses of its members. The company does not log the following:
VPNSecure further claims that DMCA notices cannot be forwarded to users because of its no-logging policy. We haven’t heard or read of any complaints on these fronts yet from users. We will update if we hear anything.
We find VPNSecure to be suitable to users who are looking for options on their encryption based on their need for speed or security as the provider allows changing the cipher strength to weaker standards in exchange for faster speed. If you’re serious about security and you need the latest encryption standard, we recommend using the highest possible encryption standard: AES-256 bit, which they offer.
VPNSecure’s logging policy doesn’t make us feel secure. We wish that they had given it more importance, like other providers that have a dedicated page, and expanded upon it. More importantly, the first few statements make us suspect that the company is monitoring users, while the most private VPNs aren’t even capable of it as traffic is encrypted properly.
If you want to spoof your location to bypass geo-blocks, VPNSecure is a good choice, but don’t expect a high-definition streaming experience as they can be slow. If you need something faster, see our reviews of the best VPNs for streaming.
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Our ratings for vpnsecure review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.
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