PVanish was formed in 2012, and is based out of Florida. While the company may be new, the team behind it is not. They have 15 years of experience in Internet technology, and this has lead them to being one of the few Tier-1 VPN providers, owning and operating their own network, in the VPN industry.
We have been using IPVanish’s service since they first launched. Our experience with them has been nothing short of exceptional. Disconnects are nearly non-existent, their support is always quick to respond to problems, and their software works perfectly on PC and Mac, as well as mobile devices.
Their anti-logging policy, 7-day money back guarantee, and everything that comes with being a Tier-1 VPN provider, is what has put them at the top of our list. Exceptional customer support staff, and a continually improving VPN client, keep them there. For your basic VPN needs, there are none which outperform IPVanish.
IPVanish absolutely shocked us with their speed. Here is the government throttled connection used by the tester without IPVanish’s VPN at the time of testing: Our Speeds Without IPVanish Here it is connected to a server in the USA: Our Speeds On an IPVanish Server Located In the USA Here it is connected to a server in the UK: Our Speeds On an IPVanish Server Located In the UK The speeds that you can achieve by unlocking government controlled throttling are unparalleled. Every attempt was made to try and slow this connection down, but [highlight]it remained strong throughout testing. IPVanish is our best VPN provider for many reasons. One of which is that after a solid month of testing their service, not once did it drop a connection. This is truly remarkable as all VPN providers experience the inevitable drop, but this isn’t the case with IPVanish’s top-notch Tier-1 network. Server speed did not once noticeably slow down. A number of servers from all across the world were used, and all performed equally well, with some being slower than others due to the countries themselves having slower networks. Your results may vary, but it is a very good bet that what you get out of IPVanish is the best you can expect from any VPN provider.
IPVanish offer the same service at 3 different price points which vary based on the length of contract you sign:
|Monthly, billed every 3 months||$8.99|
IPVanish has a VPN client which is not one of the best on the market, but also one of the easiest to use. It’s lightweight, looks great, and is simple to use. It’s packed with all the features you could want and doesn’t crash or have compatibility issues as far as we have tested. That’s the gist of it, but keep reading for a more detailed look at IPVanish’s VPN software.
IPVanish VPN software dashboard
IPVanish gives you perhaps the most easy to use software out of all the VPN providers that we have tested. Simply select the city you would like to connect to, and the software will choose the quickest server for you. The ‘By Map’ tab works great for this:
For many users, this is enough. They want a connection that’s securely encrypted, their IP address hidden, and to be able to help unlock geoblocked content. If that’s all you want, this is all you need to know. The software makes sure you have the fastest connection, and you can go about your business once you see the green checkmark in the upper-right hand corner.
For users who want the best protection and privacy possible, IPVanish has an easy way to experience that as well. Under the Settings tab you will find their IP Address switching, and Kill Switch. IP address switching explains itself, your IP address is changed every 1 – 24 hours. The kill switch tool is explained in this pop down warning:
Simply clicking on these turns them to a checkmark. Having the best protection available through a VPN is that easy with IPVanish. You can’t ask for a simpler experience.
Incorporating their Support tab into the software experience was another great idea from IPVanish. Why waste your time going to their website and looking for support when it has a dedicated tab waiting for you:
IPVanish have designed their software to put the most important information right in front of your face. The Dashboard is the tab you see when you open their software.
It gives you what you need to know immediately, and the tabs along the side let you easily scroll through your different choices. The narrow window can sit on your desktop without getting in the way if you choose to not minimize it.
Previous versions of the software were a bit uninteresting to look at. The current version has a world map which gives you that little touch that makes it as fun to use, while making the interface more engaging.
IPVanish VPN’s software is feature rich. They have two types of features. The first type are designed to make connecting easier and faster. You can choose:
IPVanish currently has 552 servers in 60 different countries, and they’re always growing. Their ability to allow you to unlock geo-blocked content is exceptional thanks to how many countries they are in. Their wide server placement is also able to allow those who are not in the popular western countries to choose a VPN provider that is close to them, giving them the lowest possible ping rate.
These 552 servers have a total of over 40,000 IP addresses on offer. This gives the more privacy obsessed Internet user the chance to switch up their IP address quite often before a duplicate occurs.
Those of us at Best VPN Providers have been using IPVanish since they first began. We’ve come to know them over the years. Because of this, we created a fake email account and a fake problem to test out how good their customer support really is. This is because when we contact them, we hear back from around 3 people all at once, almost immediately.
To our surprise, the same thing happened when we were anonymous! This was truly exceptional as some of the VPN providers ranked lower are there just because they didn’t respond quickly.
IPVanish has three support methods:
Email: This is the one which we use and recommend. There is very little lag time when you message them inside business hours, realizing they operate on EST, with prompt replies the next day if they miss you.
Live chat: Their live chat support is available during the normal business hours of Monday to Friday, from 9am – 5pm EST. It can be down from time to time. As with all live chat support it’s good for basic questions as the person will not know everything, and will have to refer you elsewhere for complex issues.
FAQ and support forum: The IPVanish FAQ is about as long as the novel War & Peace. They worked hard to answer all of the questions possible in this FAQ to save you time. Their support forum has also been created with the goal of solving those slightly trickier questions than the FAQ can handle. Both resources are available at all times, and can save you the trouble of asking them via email often.
As is the case with most VPN providers, they do not have a phone number to contact. But who wants to use a phone anyway?
IPVanish has a very strict no logging policy. They claim to monitor absolutely nothing about your account use, and only know you by the account which you set up with them when you purchase their service. So far, no users have found anything to contradict this claim as no one has come forward claiming that their account was turned over to law enforcement.
They place absolutely no limits on any type of traffic. Everything is allowed. P2P file sharing and torrenting are allowed. With their completely anonymous service, strict no-logging policy on all types of traffic, and the ability to pay with Bitcoin, you are protected.
They do not offer their services to those in countries where it is prohibited to use a VPN. This includes Iran, North Korea, Sudan, Cuba, and Syria. Those outside the country who then go in report no issues so far.
IPVanish excells at three very important things for a VPN provider:
The reliability of their connection
The speed of their connection
Their dedication to privacy and anonymity
Putting those three together with their competitive pricing, and their exceptional Tier-1 network, and you have a VPN provider that ranks at the top of our list, and that should rank at the top of yours.
To summarize IPVanish in one sentence: They do everything a VPN provider should, and they do it better than anyone else.
IPVanish is one of the best VPN Providers, the fastest we tested and they had one of the best customers support teams in the industry. Highly Recommended!
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