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bVPN Review

bVPN started in 2014 and is a Netherland-based VPN provider trying to establish itself as one of the best VPNs in the industry. bVPN’s main traits are its quality feature set, excellent customer support, and strong protection policies.

There are also some downsides to using bVPN as your VPN provider. Its server network is small, with only 32 VPN servers in 15 countries. It also has a short seven-day refund policy. The prices are a bit above the industry average, with the monthly package coming in at $9.99 per month.

Even though we liked bVPN, we still think it’s not top-quality material. We have reviewed higher-quality VPNs, and think you should check them out.

Features

bVPN has good features. Some of its most prominent features include:

  • Unlimited bandwidth
  • No-logging policy
  • L2TP, OpenVPN, SSH protocols
  • Connect up to six devices
bVPN Features

We contacted live chat support and asked if there are other offered features. They said that bVPN has:

  • Kill switch
  • Leak protection
  • Unlimited speed
  • P2P support
  • Other useful features seen below
bVPN Other Features

If what they say is true, then bVPN offers one heck of a feature set.

Countries & servers

bVPN has a small server network. Its VPN servers are located in the following countries:

bVPN Countries and Servers

The company has a total of 32 VPN servers in 15 countries. Given that its network is not that big, we can’t recommend bVPN for geo-unblocking.

One of the biggest reasons people use VPNs today is to access geo-restricted content. If you want to watch fast streams and indulge in online gaming, we recommend that you choose a VPN provider with a bigger network.

Speed & reliability

Another major factor that decides the quality of a VPN provider is the connection speed. We asked bVPN’s live chat support about this, and once again, we were provided a thorough answer:

bVPN Speed and Reliability

According to customer support, bVPN can provide fast browsing, downloading, and uploading speeds. While bVPN stated that it provides unlimited speed and bandwidth, we don’t exactly know the status of its connection speed, considering that it has a small network.

Determing reliability is also an issue. Some information on server uptime would be appreciated.

Pricing & payments

bVPN offers three different pricing plans. Users can choose among monthly, six-month, and yearly VPN subscription options. The yearly plan is the most cost-efficient, with a 20% discount. You can purchase the yearly plan for a monthly rate of $7.50.

bVPN Pricing Plan

These prices are not that high, but they’re also not cheap. The company does offer some great features, but their small server network doesn’t justify these prices when you can get similar features and a much larger network with IPVanish VPN.The company has a no-questions-asked seven-day refund policy.

bVPN accepts payments via credit cards, PayPal, Bitcoin, WebMoney, Alipay, and Ukash.

Support

bVPN has great customer support. Throughout the entire time that we were reviewing this VPN provider, we were accompanied by the live chat team. The company also has other helpful customer support sections:

  • FAQ
  • News
  • Guides
  • Contact Us
  • Phone support
bVPN FAQ

We particularly liked live chat support because they provided us with thorough and informative feedback regarding our inquiries. The friendly live chat support is available 24/7, and you can also reach phone and email support channels if you have complex issues that you need to address.

All in all, we were satisfied with bVPN’s customer support and how we were treated. Remember that quality customer support is a trait only the best VPN providers have.

Policies & logging

bVPN has the following customer protection policies:

  • Privacy policy: bVPN only collects personal data required for registration, such as your email address, registration date, subscription status, and payment method.
  • Refund policy: bVPN has a no-questions-asked seven-day refund policy. If you’re not satisfied with its services during the first week of purchase, you are eligible to request a full refund.
  • No-logging policy: bVPN states that it does not collect any data on how you utilize the VPN.
bVPN No Logging Policy

These customer protection policies are okay, but we think the refund policy could use some improvement. Seven days can be short for users to completely test the functionality of a VPN client.

Expert recommendation

We end this bVPN review on a positive note by saying bVPN is a solid VPN provider. It offers great VPN features in a seemingly complete VPN package. You will be protected with a strong encryption method, kill switch, leak protection, and no-logging policy. Those are more than enough to reassure any VPN user.

We also liked bVPN’s customer support. The live chat support did a great job catering to our needs by promptly providing thorough and informative answers. The company also has solid privacy and no-logging policy, though the seven-day refund policy should be improved. We also think the prices are a little above the industry average. Considering that bVPN has a small server network, you’d be better off choosing another one of the larger VPN providers that we have reviewed.

bVPN Review