Hide.Me VPN Review

3.6
Rated 3.6 out of 5
3.6 out of 5 stars (based on 117 reviews)

There were a lot of positives about Hide.me VPN that really made us like this VPN provider. It really doesn’t come as much of a surprise that Hide.me VPN has 4.5 million users.

Hide.Me VPN Review Summary

We believe in freedom, and freedom comes with security. These are the words that Hide.me VPN lives by. Hide.me VPN was launched in 2012 with the sole purpose of providing Internet security, and freedom with it, to its clients. Hide.me VPN was built around three vital elements: secure online service, speedy connections, and an easy-to-use VPN client. Hide.me VPN provides free plan so that every Internet user can enjoy these elements.

Hide.me VPN doesn’t keep track of your online activity, it offers some of the best features on the market, and it also has a caring and responsive customer support service. They offer cross-platform VPN access for Windows, MacOS, iOS, Android, and Windows phone. It is also the first VPN provider to offer the IKEv2 protocol in the VPN industry. They are a ok provider, and we do recommend them if they meet your needs, but we feel that there are much better choices available in our Top 10 VPN providers list.

Hide.Me VPN Features

A VPN provider packed with high-quality features is always going to rank well in our book, and that’s just what Hide.me VPN is. Here are some of its most prominent VPN features that you should look forward to:

  • Multiple VPN protocols
  • IP leak protection
  • Strong AES-256 bit protection
  • Split tunneling
  • Unlimited server switching
  • Automatic kill switch
  • Strict no-logging policy
  • Apps for Windows, MacOS, iOS, Android, and Amazon Fire TV
  • Highest possible speeds
  • Mobile support
  • Offshore location
  • Geo-unblocking
  •  

These features are included in each of Hide.me VPN’s plans. The company offers exclusive discounts for its top affiliate managers which help them generate more sales and earn a bigger profit.

You should always look for a VPN provider that guarantees no leak of personal information while you’re using its services. In the first place, that’s the whole point of using a VPN, but not all VPN providers offer this feature; remember that. It’s a good thing Hide.me VPN is one of those providers.

Hide.Me VPN SERVERS & COUNTRIES

Hide.me VPN claims that it has a geographically diverse server network. While the network is not the biggest we’ve seen in a VPN provider, it certainly is respectable. Hide.me VPN has over 1,400 servers in 50 locations, spanning across six continents. Those are not numbers you should underestimate.

You can enjoy thousands of IP addresses from six continents, which include popular countries like:

  • The US
  • France
  • Spain
  • The UK
  • Brazil
  • Canada
  • Denmark
  • Austria
  • Sweden

Users can unlock media and websites by using this provider’s Offshore VPN feature. For instance, you can connect with servers from the US and UK to access English content as if you’re residing in the same country. What this means is that Hide.me VPN offers VPN solutions ideal for unblocking geo-restricted content.

Reliability & Speed Tests

According to its website, Hide.me VPN doesn’t impose any limitations on your connection speed. Hide.me VPN handpicks its servers so that users can enjoy maximum uptime. Hide.me VPN takes pride in offering gigabit speeds, allowing users to download, stream, and view the Internet at blazing-fast speeds.

There is still no conclusive evidence that proves Hide.me VPN’s connection speeds are actually fast, stable, and uninterrupted. Statements like “offering blazing-fast speeds” are too vague for us to confirm. Until more thorough tests are made, we can neither confirm nor deny such statements.

Pricing and Payments

Hide.me VPN offers a standard set of pricing plans. You can either choose to use the free version, or one of the paid versions. The paid plans come with an enhanced set of features which allow you to make the most out of Hide.me VPN’s services. The pricing plans offered by Hide.me VPN differ in the following way:

  • Free: Includes two GB of data transfer, one simultaneous connection, and five worldwide locations.
  • One month: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $14.95 per month.
  • One year: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $9.99 per month.
  • Two years: Includes unlimited data transfer, five simultaneous connections, and 55 worldwide locations. The price is $5.41 per month.

Apart from the differences between the free and paid versions, all pricing plans offer the same features.

Hide.me VPN states that it doesn’t log your activities regardless of which pricing plan you choose. Payments can be installed via credit cards, cryptocurrencies, PayPal, and bank transfer.

Support

We never forget to mention just how important customer support is when it comes to choosing a VPN provider. That’s not by accident. Only those providers who offer valuable services care enough to provide sufficient customer support. Let’s see what kind of customer support Hide.me VPN offers:

  • Blog
  • Knowledge base
  • Community
  • FAQ
  • Support ticket
  • Live Chat
  • VPN setup guide

From what we see, we really like Hide.me VPN’s customer support. The content section is filled with useful guides, articles, short answers, and setup instructions. We also tested the live chat support, and the response we received was friendly, fast, and informative. You can also send an email to pr@hide.me if you want to access the company’s email support, which is available 24/7.

We suggest that you reach out to the live chat support for your basic concerns, and use the email support if you need a more insightful answer. Either way, we were pleased with the customer support offered by Hide.me VPN.

POLICIES & LOGGING

Hide.me VPN has excellent customer support, but what about customer protection policies? It’s crucial for a VPN provider to secure its clients by establishing strong policies. Here are the customer protection policies present on Hide.me VPN’s website:

  • Privacy policy: To maximize your privacy, Hide.me VPN collects only your email address. The company stores your email address in an encrypted form on an encrypted server. It doesn’t store your name, IP address, physical address, or other personal information. Hide.me VPN also uses cookies to enable certain functions of its services.
  • No logging policy: According to its website, Hide.me VPN doesn’t keep any logs of your VPN sessions, browsing behavior, visited websites, or any activity related to your VPN connection. Hide.me VPN never stores any VPN connection logs.
  • Refund policy: If you’re not completely satisfied with Hide.me VPN’s services, you can notify the company via email within the first 30 days of your plan that you’re canceling your account. You will then be given a full refund of the contract amount. You are also eligible to request a refund if you have not consumed a significant amount of your transfer data, haven’t claimed a refund previously, and have not violated the terms of service.

According to Hide.me VPN’s website, it may take you up to 10 days after the cancelation to get your refund, depending on the payment method you used. Overall, these protection policies are fine as they’re pretty much standard.

Expert Recommendation

There were a lot of positives about Hide.me VPN that really made us like this VPN provider. It really doesn’t come as much of a surprise that Hide.me VPN has 4.5 million users. The features are commendable, as well as the company’s extensive customer support and free VPN plan. It doesn’t have the biggest server network, but with over 1400 servers in 50 countries, it’s ideally suited for geo-unblocking. We also liked the fact that its live chat support was friendly and responded almost immediately.

On the other hand, we think that Hide.me VPN could do a better job at describing the actual speed and reliability of its VPN connection. That may be the only thing that we would like to improve about this provider. Other than that, Hide.me VPN offers the complete package. The prices are affordable, with the long-term plans offering the biggest savings. We like them, but we also know that there are better providers on our Top 5 Best VPN Providers list.

Hide.Me VPN User Reviews

3.6
Rated 3.6 out of 5
3.6 out of 5 stars (based on 117 reviews)
Excellent56%
Very good7%
Average4%
Poor10%
Terrible23%

No Title

Rated 1 out of 5
July 31, 2019

cant load anything if i get connected. imagine adverts every 3sec. DL this to believe it

Cheryl Lim

No Title

Rated 5 out of 5
July 27, 2019

Does exactly what it says, don’t forget to update

Shafin Rahman

No Title

Rated 4 out of 5
July 27, 2019

thank, this is very good vpn. I’m from iran, but i tested sometime these servers(France, Australia, Netherland),but i can’t connect to these countries.!

Mehdi Abr

No Title

Rated 1 out of 5
July 25, 2019

it been working wellbfor a wide but not good working any more

James Linda

No Title

Rated 5 out of 5
July 21, 2019

one of the only fast working vpns it takes about 2 minutes to set up

Sebby

No Title

Rated 3 out of 5
July 20, 2019

based in malaysia. but don’t have a malay language . –

Dayqueen GAMES

No Title

Rated 5 out of 5
July 17, 2019

It is very helpfull and nice app!!

Bivash das

No Title

Rated 1 out of 5
July 15, 2019

I paid for a year and I regret it a lot. I cannot connect anymore when I am travelling. very disapointing!

Gregory Piechowski

No Title

Rated 5 out of 5
July 7, 2019

I have been using the free version of hide.me VPN for a few months now, and have found it to offer an excellent service. I was attracted to the app for my Android device by its user friendly layout and non data logging policy.

Barry Andrews

No Title

Rated 1 out of 5
July 6, 2019

You advertised that this would be able to unblock BBC iplayer internationally, so I opted for a paid subscription to get the full features. Yet, BBC iplayer was still blocked when connected to a UK server. This is deceitful, false advertisement and a sham! I want my money back!

Diamond King

No Title

Rated 5 out of 5
July 3, 2019

greatest vpn but sometimes it’s slow

Amir Heydari

No Title

Rated 5 out of 5
July 3, 2019

ireland server very slow france server very slow muchly appreciated for your fee back so promptly

Private Number

No Title

Rated 5 out of 5
July 2, 2019

wow you guys work fast at fixing things muchly appreciated development team.. this is really the only hideme vpn i use. because its fantastic when it works.. 5 stars muchly appreciated

Jamie Johns

No Title

Rated 2 out of 5
July 2, 2019

The VPN is excellent but the free trial is a sham. It is claimed that it can be renewed over and over but it very evidently is not the case. It’s perfectly fine to have a paid subscription model but plz dont misguided people about having free trial that can be renewed instantly as many times as one wants

Chandan Nagaraja

No Title

Rated 2 out of 5
June 30, 2019

I just don’t no how to explain this, first it was working perfectly well. it stop working, it was bad, i hard to write about it. hoping for some improvement, now it is worst. than before what are day doing about it? and i think it base on the update that has been going on……. lately for all This to stop it will have to be outdated again. i really love this app, now it not useful anymore

Elena Embrose

No Title

Rated 1 out of 5
June 29, 2019

it’s not works ! don’t waste you time ????????????????????

Shana Takeda

No Title

Rated 1 out of 5
June 25, 2019

Not working in iran. i know that and i did try to connect to other regions… none of them working

Mehrdad Moridi

No Title

Rated 2 out of 5
June 25, 2019

Servers have gone from bad to worse in the past few days. It just doesn’t connect. This app used to be awesome, I hope you find a solution for your servers.

Alireza

Best assurances over security

Rated 5 out of 5
June 25, 2019

Unlike many other VPN services that record logs (?!), Hide.Me provides not only certified log-less operation, it also produces regular transparency reports and conforms to all the best international security standards. I can use this service, knowing that I can trust the team behind it, and feel confident that my data is as private and safe as it could possibly be.

Gregory

No Title

Rated 1 out of 5
June 24, 2019

It was good but now its very bad And Servers are weak

Nima Massah

No Title

Rated 2 out of 5
June 19, 2019

Trying to access B365 in Poland after setting UK location. Have upgraded to paid subs but still I can’t access it. any ideas?

Keith Eaves

No Title

Rated 5 out of 5
June 17, 2019

This is a truely amazing app, it’s completely free just with a few ads that you can skip after 5 to 10 seconds. Love it’s full five stars from me. I fully recommend this vpn!!!

Steven Grant

No Title

Rated 1 out of 5
June 17, 2019

doesn’t work at my school

Edars Ludins

No Title

Rated 5 out of 5
June 16, 2019

Is this app available on Chrome Web Store?

Asim 2535313

No Title

Rated 3 out of 5
June 15, 2019

its so helpfull I play roblox in this omg I love it the best app .but there is a,2 little problems the first one that after one day it give me that I need to upgrade it ,so I delet it then I install it the2 problem that when I play roblox some time it give ti reconnect or to leave , hopefully you fix that

Lelyan Khateeb

No Title

Rated 5 out of 5
June 13, 2019

its really good connted since 3 days with out any discussion

Mohd Niaman

No Title

Rated 1 out of 5
June 13, 2019

LIARS ! it’s open vpn not hide me VPN. …u wasted my data….I throw your app away

Yedaia Daudam

No Title

Rated 5 out of 5
June 13, 2019

I don’t know people what you want, the app is great, no ads, speed is good, and you still complaining….

Sersh BMW

No Title

Rated 5 out of 5
June 12, 2019

Works perfectly. Can’t believe it’s free

AH

No Title

Rated 5 out of 5
June 12, 2019

Thank you for the app! So far it’s done well. Hope the anti-VPN guys won’t be able to defang your app like the way they do to other VPN apps.

Longtinen Amri

Best VPN and offer more CHOICES before you buy

Rated 5 out of 5
June 12, 2019

After searched and tried many, this is the best for me! The free 3 VPN locations which contain 3 different continents (not only 1 or 2 continents like others) gives you much more CHOICES and can really help before you decide to buy. Thanks Hide me VPN and id.vpn mentor!

Chance

No Title

Rated 5 out of 5
June 11, 2019

For Thirty bucks a year I am one happy camper. This is just for one device only its the mobile plan. I’m good with it. Nice speeds no limitations.

Jimmy Richardson

No Title

Rated 1 out of 5
June 6, 2019

I purchased one month, and I didn’t use this app for 10 minutes. It’s super slow and not working at all, free apps are better than this poor app. I dont recommend this app at all.

Mohammed Bushra

No Title

Rated 3 out of 5
May 30, 2019

It’s a great VPN service but the only reason I upgraded to a paid plan was to use it on my work WiFi which has a lot of different things blocked. I am unable to connect to any of the servers while on my work WiFi but other free VPN apps are able to connect easily. Please implement the ability to bypass these blocks. I wish i could give more info as to what is being blocked but unfortunately, I cant get any info from IT. Thunder VPN bypasses whatever my work has blocked (if that helps).

AJZ

No Title

Rated 1 out of 5
May 24, 2019

it was working well..but after somedays it stopped working.it can’t connect the server that i choose

Monti Gadha

No Title

Rated 1 out of 5
May 23, 2019

why it doesn’t download update?

Reza Anvari

No Title

Rated 2 out of 5
May 23, 2019

I haven’t given any rate as I am just about to try using it. But I see that you only give 500MB per month for the free trial? After a free trial then have to pay? or you can keep using the free version?

Debby Margaretha

No Title

Rated 1 out of 5
May 22, 2019

Not at all working properly after one week. No proxy connection at all

Babu Babu

No Title

Rated 5 out of 5
May 21, 2019

this app are very fast, without any inapp-purchases

Mohammad Ranjbaran

No Title

Rated 1 out of 5
May 20, 2019

not working for me past two days what happened? please fix this issue i really love your app!

Karthick Murugasan

No Title

Rated 2 out of 5
May 19, 2019

I would give it 5 star but it has only limited package which is just 500 mb . And i would like to request to increase the data pack more. Thank you !

A Google User

No Title

Rated 1 out of 5
May 18, 2019

Not connected. before it was good

Manssor Ali

No Title

Rated 5 out of 5
May 16, 2019

Thank you for your great app for my mobile app m I’m use all time on my a7 2017. And very very good app. I have a question that how can i this on windows? Do you have any windows version of hideme? Thankyou.

Mohamad rB

No Title

Rated 2 out of 5
May 16, 2019

please just start from now to develop and improve ur servers and it number becuase this might be like so many other great vpns that doesn’t work now like hotspot shield and …. . and as i said in 5/7 this may your last update cause the vpn just waitting for server or ath… and doesn’t connects????

An User of Google

No Title

Rated 5 out of 5
May 15, 2019

So far a good application only time will tell. But recommended to try and see for yourself.

James J

This will solve your life in a simple way

Rated 5 out of 5
May 14, 2019

Pros: I think that one of the most common problems I faced for several years was the impossibility of remembering multiple passwords, retaining that information in my mind was a quality that God had denied me, so for this lack I decided to look for a solution, not much time passed and I got Roboform, which like a click of gauntlet solved everything. With this software I was able to centralize the information of my passwords and as well as the work of the same creator, I never tried to memorize any more.
Cons: Excellent, change my life and move away from frustration.

Wulliams C.

No Title

Rated 5 out of 5
May 3, 2019

this vpn has got it going on! and only one that is truely free not just for trail period. it even works for BlackBerry and might just be the only one to do that too. keep up the good work support team

Oiler Fan

No Title

Rated 5 out of 5
May 1, 2019

used for traveling in china. you do need to set your location manually which is the only issue. awesome otherwise!!

Andrew Neary

No Title

Rated 5 out of 5
April 28, 2019

This is a super power and verry verry faster VPN for all my divice. i use this app my samsung S10 smart phone and HP notebook laptop. this is a amazine VPN on ur all divece. Thank you Hide Me Team. and I must recomond all af ur use this app. and enjoey it. Thank You. -S.A.Prabod Sandakelum- Facolty of Enginiring at NSBM Green University Colombo Sri Lanka.

Prabod Sandakelum

No Title

Rated 5 out of 5
April 21, 2019

I don’t know about other people’s experiences, but mine with this VPN was stellar. Easy to download, may take a (very short) while to connect, simple to use. Works as intended and no ads. Free version gives you 2 GB per month, so if you need a free VPN for daily use, this may not be for you. (They do have premium plans though.) I’ve been using the free version forever, and customer service was very responsive the rare times I had an issue.

C. Nguyen

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