Trust.Zone VPN Review

Worked OK for one week after I paid for three months. Yesterday it stopped working completely and affected my in home Wi-Fi. I am in Thailand. I should get a refund. It was easy to install and worked fine initially. But yesterday when it stopped working I tried everything to get it back up. But as long as trustzone was on, my home Wi-Fi showed limited connection. Once I uninstalled trustzone my home Wi-Fi worked again. I purchased and installed Nordvpn, and everything is working fine. Like I said I should get a refund for unused time.

Service does exactly what it says it does with a large number of vpn server locations. It worked perfectly when I lived in Asia and wanted to watch Hulu which wouldn’t accept my Thai location. Customer service is also good. No complaints. I am now recommending to all my friends who want to watch NFL Game Day rather than purchase Direct TV. Just run your proxy though the UK and watch whatever games you want on the computer. It’s wise to make sure you run the SpeedTest to make sure you have the fastest non-North American proxy.

Everything really works extremely well with Trustzone, and especially the throughput is extremely good compared to other VPN services. I have a 100 mbit connection, and using trustzone I usually get 80-90% of that with minimum lag, which makes it perfect for streaming services, even in HD.

I started using Trustzone because of their no logging policy and warrant canary. They use OpenVPN, L2TP protocol, which I think is arguably the most secure, and AES 256 encryption standard. Plus, they take anonymous payments with bitcoin. I only put 4 stars because Trustzone support is off during weekend

Been using Trustzone for about 2 years now, and it’s always been an excellent experience: negligible effect on my bandwidth speeds, only a couple outages that I’ve noticed (over 2 years!), and verifiably secure and private

Not impressed. My download speed dropped from 100 mbps to 45 mbps on all servers tested. Graphing the download tests showed the download speeds cycling from 10 to 65 mbps. Not stable. Uninstalling the program and retesting returns throughput to 100 mbps graphs at 95 to 100 mbps. I have requested a refund.

Line speed was only 0.80mbs on a 2mbs line. Tried all servers even server closest to my area was and 0.80mbs was their best. Was just over thier 1gb data (refund policy) about 3 gigs they charged me 11 dollars for those 3 gigs over for refund. Overall lost cash due to thier own negligence. Just shows you pay for what you get. Would give 1 star…

Trustzone has been the best single piece of software I’ve bought to block internet tracking of websites and content. It just works and is super easy without the hassle of having to run your own proxy server. I would recommend this to anyone who is wanting to hide and mask their IP address.

This program slowed down my laptop, connection was very slow so it was impossible to watch something and had only one available server. I asked for refund but they didn’t come back to me. So I claim it through Paypal. After that, I was threaten to cancel it or I won’t get my money back. Very rude and unprofessional service.

Good speed… I am a bit of a geeky to figure out what it is doing and why the connection going through the VPN tunnel will never be as fast as going direct to the website but performance is certainly usuable. Still as a 2 year user, I have not seen a better service of its kind. I have just renewed for my third year.

At first this product was fantastic, after that there was a DDoS attack on the Trust Zone servers. They extended my service by a day for free. However, after that, service continually was mediocre at times. After two times I stopped notifying them of issues. I’m glad I only chose a single year contract so that I could get out quick before total failure of this product. When I purchased the service Trust Zone was rated over 4.5 stars, now I rate them at barely a two.

not working, working, not working, working etc etc

When it’s not freezing up, the VPN connection keeps dropping out.

Can’t login in the app.

Always had connection/configuration problems. Then traveled to Australia and Vanuatu, expecting to use to protect sensitive banking data. AGAIN, connection/config problems. Instructed to uninstall – then to DISABLE all other protections (antivirus/firewall/etc) – then download program again, which required all of my login data to TrustZone account to be sent again, in order to download ! ! Why would I have that data while traveling ? Why would anyone send it over an open connection ? As this vpnmentor.com says, no 24 hr customer support. Most ‘support’ refers you to a FAQ .

The app has worked until now, the connection was a bit slow, but usable still. However, now the app just freezes/is unresponsive upon startup, making it literally unusable. The rating stands until an update fixes this bug, if it isn’t addressed then there’s no need for me to keep my subscription, is there.

No longer connects to any server.

Just plain doesn’t work, period. PC version works great, this app won’t even log me in. Galaxy S8.

All of their servers are detected as vpn servers thus I cannot login and I get google captcha all the time everywhere. Oh and don’t expect a refund. They wont reply to your ticket for days until your subscription reaches 10 days and then they will come with some stupid excuse about their refund policy. STAY AWAY FROM THIS SCAMMING COMPANY.

Android app never connects. Most servers have slow speed. I am only getting 10-20mbs on most servers when my original speed is more than 100mbps.

Can’t login on app on Pixel 3 but if I go to the Pixelbook it logs in with identical info, cut & paste??

Been a customer for about 5 years. Won’t be renewing again. Servers are always down.

Was a bit slow to connect but works fine for me so far. LG v30

I’m in the UK and have been using TRUST.ZONE for nearly 3 weeks. For me a VPN must NOT keep your data or store personal information! That was my main reason for trying trust.zone. They offer a 1 month subscription so I thought I would give them a try. I was surprised at how little information they asked for or needed. VPN Client downloaded (30MB) and set up automatically in moments. The client is very simple and does not have many settings other then what server you want and to set up different ports and to enable DNS leak protection and that’s about it. Previous reviews say its slow and offers no mobile app and both of them are clearly outdated as there are many servers and supports multiple platforms. My download speed dropped around 15% and less then 10% on upload and that is definitely expected when using a VPN so I am very pleased with my available bandwidth! I have put it through every DNS leak test I could find and tested torrent leaks and it never revealed my true IP and all traffic was reporting trust zone. There are not many settings so the more advanced might want to look at something different. If your looking for a reliable and safe VPN and want to install trust and keep it simple then trust.zone is an awesome choice

Didn’t connect at all at my work WiFi. Other VPN apps like Tunnelbear connected with no problem…

Doesn’t work since update. Won’t connect to any server.

not work for me

Supposed to be updated today. But cannot connect any more

unlike OpenVPN, the other Trust.Zone app, there’s no Killswitch or any advanced options like my favourite, “to save battery, turn off internet connection when screen goes dark”.

Like trying all new ventures, I’ve been skeptical and hesitant to ‘try’ even a free VPN. Your positive and detailed review, and the $2.88/mo./24 mos. instant-offer from TrustZone ‘sealed the deal’! I tried, stumbled through a few (newer) steps, then effortlessly began using my new VPN services on my Android smartphone, on a standby laptop, and on my main desktop (homebuilt) pc! I’m just an ‘average user’; I’ve not noticed any lag or change in download speeds or reliability.

This is on my android, used to work but now nothing works for the servers. Please fix this or reply to this giving me instructions.

it hangs on my android. works fine on pc’s

I have used them for over a year (1 year plan renewed for a second year), and I have been more than satisfied. They certainly have the best price on a one year plan, and I am not willing to sign up with anybody on a 2 year plan. I use for Linux (openvpn) as well as Windows and I find my speed as measured side by side on speedtest.net does not suffer at all. I have experienced a couple of hung connections where I needed to stop/start the VPN again but not many. Biggest complaint I have is the GEO IP issue where some of their USA servers show as Moscow, Russia. In this era of Russian Hackers, I can certainly envision some nefarious scenario where USA traffic is routed via Moscow just to sniff it…. traceroute seemed to confirm that the server is not really in Russia, but Trust.Zone should make an effort to get all those GEOlocation service up-to date.

Solid, straightforward app, but drops the connection too frequently, and consumes a ton of battery.

I have been experiencing a decline in bandwidth over a period of months with TrustZone’s VPN. I contacted their customer service via email and I received a response in a matter of hours. Their solution completely resolved my issue and I now have full bandwidth in both upload and download. It would appear that TrustZone’s customer service has improved greatly since this article was written. I am convinced that their CS’s knowledge of their product is well understood and they answer customer issues in a precipitous manner. I just renewed their service for another year.
P.S.: Since enlisting TrustZone, I have not received a single warning from any movie company.

Still not working for my android tv box. I did manage to get the vpn working through OPEN VPN but for some reason, trust zone app still won’t connect to any server for me. I do not recommend using trust zone until they can fix their app.

I’m located in Norway using this awesome VPN provider. Their software for Windows works without issues, can easily be set up on all the devices I use (Linux, Mac, TV) and support has been very helpful each time I’ve needed them. Only downside for most of us using this provider is that the speed for us Scandinavians is quite slow compared to our actual speed. Most of us have 100/xx speeds so the speed WILL drop quite a bit. For me the speed is almost dropped to 50%. This is quite a pain, but the connection is stable. Even when selecting other locations in EU, the speed is not close to my actual speed. So to gain more Scandinavian customers, then the speed should be better.

Been using Trustzone for over 1 year now and never have had an ISP letter on anything.

HORRIBLE CUSTOMER SERVICE DIDN’T RESPOND UNTIL I THREATENED TO TAKE THIS TO THE BBB THEN I FINALLY GOT MY REFUND WELL ONE CHARGE OUT OF 3 THEN HAD TO GET ON THEM ABOUT THE OTHER 2 FINALLY 2 DAYS LATER AFTER ASKING FOR 4 DAYS FOR A REFUND ALL 3 WERE GOING TO BE REFUNDED

I saw it on kickass and extratorrent websites. They recommend it as must-have vpn for torrenting. Well, the speed a bit dropped, i have contacted their support and they recommended to connect to the closest server to me (Montreal). Finally, very good speed tests and I am happy torrent fan

good app download all you want but bbc and other EU public broadcasters block you.

I’ve used TZ for more than just a test period. They were my first choice, and have been acceptable enough to keep using. The service is cheap, fast, and usually reliable. But now I am going to switch, for reasons that are sadly not mentioned in this review.
First, you need to try more tests before declaring it leak-free. The Windows client does, in fact, leak DNS requests. This is obscured by the software which automatically changes your ISP network connection settings to use their proprietary DNS servers, *masking* any leaks. I’ve tested and can confirm that DNS requests go out from both the VPN-created network connection AND the ISP-facing connection. That’s worse than simple DNS leaks because it covers up the fact that DNS requests are being routed outside the VPN tunnel. DNS leak tests need to check which network adapter the requests are going through, not just which DNS server they go to.
Even if it didn’t leak, the proprietary DNS are located only in Canada and Netherlands — suspicious choices for a VPN supposedly located in Seychelles. Which brings me to the bigger issue:
There is ZERO information as to who runs this service. No hiring posts or employees anywhere on earth. “Extra Solutions”, or “Trusted Solutions” (the name they began using later) also have no records anywhere. This service is a black box. Could be run by Russia, could be the NSA, could be a hacker collective which will eventually use all the information they can gather. There is no way anyone can trust their no-logging policy since there’s no evidence this is run by a real business. To be honest, it’s disturbing how nearly all reviewers overlook this elephant. Claiming to be located in Seychelles is far from a guarantee your data is out of spy agencies’ hands.

I am well into my second year of using Trust Zone. At first I had issues with configuration and VPN leaks. However I was partly to blame due to lack of knowledge. I now run Trust Zone on Windows 8.1, Windows 10, and my Apple 6s.iPhone. I have not had a leak, or any other major issue, for a very long time. If it does fail it is usually due to a file error caused by one of my devices. Keep in mind while Trust Zone does not log usage, all your devices do.

Not working at the moment so not very happy and no 24/7 help. Paid one year subscription to Trust Zone and was charged an additional $51.21 by Avangate. Don’t know who they are so I think this will be the finish of me with Trust Zone. Payment used to go through Pro Global & im not sure why Avangate now do it.. but Trust Zone has become rather expensive now with the additional $51.21.

Started using it after received infringement letter from my isp. 1 year plan seems to me cheapest among other providers. Speed is quite fine for torrenting

optional

I am a workstation security specialist with 20+ years experience, tried many of so called “budget” VPN services for my clients. They were either dropping connection, had dramatical speed trade-offs, or given with very less location selections. Honestly speaking Trust.zone was my purchase while “let’s try this too, just to remove from my list” in mind. But surprisingly it turned out to be very well, they have a quite good connection software for windows, managed to connect easily where core components of OS like System(ntoskrnl.exe) svchost.exe is blocked by firewall, (thus RAS service is blocked as well, and this is on you Microsoft, because of windows 10 telemetry ware, spyware and privacy invasion leads people to be more and more paranoid). Speed loss compared to direct connection without VPN for same continent locations is around 20%. which is quite impressive. I couldn’t find a good budget VPN with its own connection manager, with many locations with honest no-logs policy, other than Trust.zone. cons: – VIP servers for US not shown in their software. – would be nice if they had their connection manager made for other OS’ like GNU/Linux, Android. – they use just one IP for all on each server (correct if I’m wrong) so I’ve had hard times with Google anti-bot protection when searching something, also could not use speedtest.net several times of day for same reason. overall: Trust.zone is my recommended BUDGET VPN provider for my clients at the moment.

I gave a try and registered for 3 day trial before willing to commit year’s subscription. I configured my android device – all went good. Then I tried router option and configured my Asus which supports OpenVPN. The Connection was functional and stable for 1 day. Next day I noticed network issues – quick check showed the VPN was broken. Since then I cannot connect with auth_failed message. Nothing helps – another server, restarts… Not android nor router can connect. What a pity. The support is off during weekends.

Liked the service, used it for 9 months. The latest version of windows makes you shut off the driver signature verification to use the service.This would be ok if it didn’t automatically reset when updating. Is a hassle to keep disabling the driver signature verification. I Am looking for a new vpn. If they would fix this problem it would be great.

I played around with this last night, switched servers , got my speed up to a decent speed, going to run out the 3 day trial and subscribe. Is easy to quit, just quit paying.